Scare sells? A framing analysis of news coverage of recalled Chinese products

Hong, Seong Choul

doi:10.1080/01292986.2012.717090

Cited by 20 publications

(11 citation statements)

References 28 publications

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“…The international press's top four issues were investor relations, the financial situation, government management, and labor union relations (Valentini & Romenti, 2011). Hong (2013) discovered that the news media covered issues of product quality, customer concern, and a systemic breakdown in the corporate crisis of recalled Chinese products. When a crisis is involved with a product or a service of a corporation, news issues cover a variety of issues, including the recall, side effects, scientific research evidence, complaints, lawsuits, the investigation, prevention, the crisis cause, and potential crisis solutions (D. Weiner, 2006).…”

Section: Issue-specific Framesmentioning

confidence: 99%

“…Five generic frames were applied to the Samsung Galaxy Note 7 explosion case: conflict, economic consequences, human impact, morality, and attribution (presence = 1, absence = 0; Table 1). Since the Samsung case is concerned with a product, framing items from previous research about news media coverage of products were used (Hong, 2013;Valentini & Romenti, 2011). The adjusted items in the Samsung Note 7 explosion context are product quality, customer concern, corporate breakdown, recall, side effect, evidence, employee, lawsuit, business expert, investigation, prevention, government, cause, solution, safety, and design (presence = 1, absence = 0; Table 1).…”

Section: Coding Instrumentmentioning

confidence: 99%

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Social Media Posts on Samsung Galaxy Note 7 Explosion: A Comparative Analysis of Crisis Framing and Sentiments in Three Nations

Kang

Shim

Kim

2019

JICRCR

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This study explores the Samsung Galaxy Note 7 explosion crisis by analyzing posts on Twitter in three nations: the United States, Australia, and South Korea. Using the perspectives of generic frames, issue-specific frames, cross-national frames, and user sentiment on Twitter, this study analyzes 600 posts (200 from each nation). Results reveal that Twitter posts frequently framed the crisis using attribution, morality, and conflict frames. Posts about the explosion were more professional frame oriented than national frame oriented. Negative sentiment was dominant in Twitter posts about the explosion. Morality, corporate breakdown, and customer concerns were highly associated with negative sentiment. The results demonstrate how global users respond to a corporate crisis. Study implications and suggestions are discussed.

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Section: Issue-specific Framesmentioning

confidence: 99%

Section: Coding Instrumentmentioning

confidence: 99%

Social Media Posts on Samsung Galaxy Note 7 Explosion: A Comparative Analysis of Crisis Framing and Sentiments in Three Nations

Kang

Shim

Kim

2019

JICRCR

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“…In this sense, the construction of reality rests squarely with the journalists whose actions define their audiences' perceptions of reality. As noted at the outset about Western media frames 'against' the developing world, journalists tend to be economical with truth; as such, news making process is flawed because it does not reflect reality of the world as it is often presumed (Hong, 2013;Schudson, 2011). Their work entails making 'hard' decisions by choosing from a plethora of ideas or facts about the conditions of the world and assembling them in a certain manner that they become the narratives of the real world (Phillips, 2015).…”

Section: News Framing Of Conflictmentioning

confidence: 99%

“…Frames could be 'issue-specific' -coded in specific contexts -or 'generic' which deals with general contexts (Hong, 2013). Recent research reveals that many media frames focus on general issues and are representative of journalists' reality which influences the perceptions of the audience (Shahin, 2015).…”

Section: News Framing Of Conflictmentioning

confidence: 99%

A Theoretical Discourse on the Mediatisation and Framing of Jos Ethno-Religious Conflicts

Danaan

2017

JAH

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Studies on the role of journalists in the Jos ethno-religious conflicts are enormous, but none examines this phenomenon through the theoretical lenses of mediatisation and news framing to understand the logic that underpins the construction of conflict narratives. While mediatisation describes media logic in news production, news framing suggests the way the narratives which constitute news are constructed. Both theories explain journalistic practices in many respects. For instance, understanding media logic is the first step in identifying journalists' role in the Jos conflicts which in turn determines the brand of journalism they adopt.The Jos conflicts involve a 'settler' group craving for recognition and legitimacy on the one hand, and a group of 'indigenes' that insists the territory is its inheritance on the other. Based on critical analysis, this paper argues that journalists impose media logic on their audiences through news framing and make them to understand reality from their own point of view. This effort is a new thinking towards understanding theoretical dimensions to media and/or journalistic interventions in the Jos violent conflicts so that researchers may build on these frameworks.

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“…The agency distributes important national and international news to most domestic Chinese mass media (Zeng, Zhou, and Li ). Many studies use Xinhua 's coverage to indicate how China controls and disseminates information (e.g., Chen ; Hong ; Murphy and Vilceanu ; Zeng, Zhou, and Li ). Content analyses of Xinhua 's articles can thus provide pertinent information about the Chinese regime's information flows and blame avoidance strategies during epidemics.…”

Section: Designing the Comparative Study Of Blame Avoidancementioning

confidence: 99%

Information Dilemmas and Blame‐Avoidance Strategies: From Secrecy to Lightning Rods in Chinese Health Crises

Bækkeskov

Rubin

2016

Governance

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China and other authoritarian states notoriously keep mum about disasters. Yet two recent but dissimilar Chinese responses to infectious disease epidemics show that authoritarian crisis management can shift from secrecy to openness. China maintained prolonged secrecy during 2003 SARS, yet was open from day one about 2009 H1N1 flu. To explore why, this article links crisis information dilemmas to blame avoidance concepts from democratic political theories. We argue that greater Chinese transparency about infectious disease response reflects evolution in blame avoidance, from heavy reliance on information control to insulating leaders by using technical experts and agencies as “lightning rods.” In 2003, the Chinese strategy of information containment and secrecy backfired, and the Chinese leadership eventually received blame at home and internationally for crisis mismanagement. In 2009, China put in place public health specialists and institutions as responsible for H1N1 information and responses, thereby insulating the top‐tier leadership.

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Scare sells? A framing analysis of news coverage of recalled Chinese products

Cited by 20 publications

References 28 publications

Social Media Posts on Samsung Galaxy Note 7 Explosion: A Comparative Analysis of Crisis Framing and Sentiments in Three Nations

Social Media Posts on Samsung Galaxy Note 7 Explosion: A Comparative Analysis of Crisis Framing and Sentiments in Three Nations

A Theoretical Discourse on the Mediatisation and Framing of Jos Ethno-Religious Conflicts

Information Dilemmas and Blame‐Avoidance Strategies: From Secrecy to Lightning Rods in Chinese Health Crises

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