The recent availability of electronic datasets containing large volumes of communication data has made it possible to study human behavior on a larger scale than ever before. From this, it has been discovered that across a diverse range of data sets, the inter-event times between consecutive communication events obey heavy tailed power law dynamics. Explaining this has proved controversial, and two distinct hypotheses have emerged. The first holds that these power laws are fundamental, and arise from the mechanisms such as priority queuing that humans use to schedule tasks. The second holds that they are a statistical artefact which only occur in aggregated data when features such as circadian rhythms and burstiness are ignored. We use a large social media data set to test these hypotheses, and find that although models that incorporate circadian rhythms and burstiness do explain part of the observed heavy tails, there is residual unexplained heavy tail behavior which suggests a more fundamental cause. Based on this, we develop a new quantitative model of human behavior which improves on existing approaches, and gives insight into the mechanisms underlying human interactions.The prospect of finding quantitative models that can describe and predict human behavior has fascinated researchers for decades, partly because understanding such behavior is interesting in its own right, and partly because these models can have important practical uses in fields as diverse as network analysis [8,10,16,26], cyber security [14,28], and the analysis of terrorism [27]. The increased availability of databases containing large volumes of electronic communication data such as phone call records, emails, and social media interactions, has now made it possible to study human behavior on a larger scale than ever before.One area which has attracted a great deal of attention [3,11,18,22,30,32] is the modeling of human communication event times. For some person i, let t 1 , t 2 , . . . , t ni denote the times at which this person engages in a particular type of communication event, such as sending an email or making a phone call. The inter-event times τ i are defined as the times that elapse between successive communication events, so that τ i = t i+1 − t i . The most simple quantitative model of behavior assumes that the occurrence of these events obeys a simple Poisson process, so that the inter-event times are governed by a memoryless Exponential distribution p(τ i ) = λe −λτi . If true, this would be an important finding since it would imply a high degree of regularity and predictability in human behavior. However, it has now been shown that many types of human activity seems to be fundamentally nonPoissonian, with the event time distribution p(τ i ) exhibiting heavy-tails that decrease at a slower than exponential rate [3,7,9,11,24,30,31].The origin of this heavy-tailed behavior requires ex- * gordon.ross@ucl.ac.uk † tim.jones@bristol.ac.uk planation, and two competing hypotheses have been put forwards. The first holds that heavy t...