Scale development of critical success factors for quality management practices: evidence from Indian manufacturing SMEs

Srinivas, Rashmi; Swamy, D R; Nanjundeswaraswamy, T S

doi:10.1504/ijqet.2019.104886

Cited by 2 publications

(1 citation statement)

References 201 publications

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“…(2020) Source: own elaboration. Srinivas et al (2019) carried out a confirmatory factor analysis to identify the factors that condition the success of quality management in SMEs in which they identified as key factors the following: commitment and leadership of senior management, training of workers, supplier management, focus on customer satisfaction, process management.…”

Section: Literature Reviewmentioning

confidence: 99%

Determinant Variables of Quality Management Practices in Micro and Small Enterprises in Ecuador

Pérez-Campdesuñer

Martínez-Vivar

García-Vidal

et al. 2023

EcoNeg

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There is no consensus on whether quality management can always be developed with the same mechanisms, regardless of the size of the companies. Investigations in various latitudes have been motivated to lead to a conclusion in this regard, among other reasons for the great diversity of classification criteria of companies according to their size. This investigation aims to characterize the extent to which the quality management practices of micro and small enterprises in Ecuador differ from the practices of this discipline in medium and large enterprises. For this, information on the way in which the activity is developed in 992 organizations of the population under study was used and the degree of presence of determining variables in quality management was characterized. Among other results, the existence of significant differences in quality management depending on the size of the companies was found.

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Section: Literature Reviewmentioning

confidence: 99%

Determinant Variables of Quality Management Practices in Micro and Small Enterprises in Ecuador

Pérez-Campdesuñer

Martínez-Vivar

García-Vidal

et al. 2023

EcoNeg

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Employer branding: design and development of a scale

Nanjundeswaraswamy

Bharath

Nagesh

2022

JEAS

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PurposeThis paper aims to design, develop and validate an instrument to measure employer branding by considering existing employee perceptions.Design/methodology/approachIn this systematic research, the predominant factors of employer branding are identified through Pareto analysis; using structured questionnaire information and data collected from 423 employees. The number of items and dimensions was reduced by conducting exploratory factor analysis (EFA) and validated extracted dimensions using confirmatory factor analysis (CFA) using statistical software (SPSS-21). The designed scale was verified by applying relevant statistical techniques, including a multicollinearity test, construct validity, content validity, divergent validity, convergent validity and reliability test. Structural equation modeling (SEM) was performed using AMOS, to explore the interrelationship between the dimensions of the scale.FindingsConsidering the perception of existing employees, seven factors along with 24 items scale were designed and developed to measure the employer branding. The identified seven factors are; career development opportunities; compensation and benefits; corporate social responsibility; training and development; work environment; organizational culture; and work-life balance. The proposed model explains a total variance of 70.35% and the model fit indices are within the acceptable range, validity and statistical reliability are established for seven dimensions of employer branding.Research limitations/implicationsEmployer branding is studied from existing employee perspective by collecting responses from the employees of the IT sector only.Practical implicationsThis validated scale is valuable for practitioners and academicians. The proposed dimensions in the scale may help practitioners explore the impact on the outcomes of organizations such as employee commitment, employee retention, employee satisfaction and total productivity. This novel instrument helps to measure employees' perception of their employers. Further, the authors identify the gaps and accordingly plan strategies to attract and retain the talented workforce.Originality/valueThe authors believe that this novel measuring instrument is comprehensive and the first of its kind. Employer branding has been modeled using SEM analysis by considering the perceptions of the present employees.

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Scale development of critical success factors for quality management practices: evidence from Indian manufacturing SMEs

Cited by 2 publications

References 201 publications

Determinant Variables of Quality Management Practices in Micro and Small Enterprises in Ecuador

Determinant Variables of Quality Management Practices in Micro and Small Enterprises in Ecuador

Employer branding: design and development of a scale

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