Scalable and Accurate Dialogue State Tracking via Hierarchical Sequence Generation

Yang

et al. 2019

Preprint

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are computationally inefficient in that they predict the dialogue state at every turn from scratch. In this paper, we consider dialogue state as an explicit fixed-sized memory, and propose a selectively overwriting mechanism for more efficient DST. This mechanism consists of two steps: (1) predicting state operation on each of the memory slots, and (2) overwriting the memory with new values, of which only a few are generated according to the predicted state operations. Moreover, reducing the burden of the decoder by decomposing DST into two sub-tasks and guiding the decoder to focus only one of the tasks enables a more effective training and improvement in the performance. As a result, our proposed SOM-DST (Selectively Overwriting Memory for Dialogue State Tracking) achieves state-of-theart joint goal accuracy with 51.38% in Mul-tiWOZ 2.0 and 52.57% in MultiWOZ 2.1 in an open vocabulary-based DST setting. In addition, a massive gap between the current accuracy and the accuracy when ground truth operations are given suggests that improving the performance of state operation prediction is a promising research direction of DST.

Section: Previous Open Vocabulary-based Dstmentioning

confidence: 99%

Section: Previous Open Vocabulary-based Dstmentioning

confidence: 99%

Section: Previous Open Vocabulary-based Dstmentioning

confidence: 99%

“…COMER uses a hierarchical decoder to generate the current turn dialogue state itself as the target sequence (Ren et al, 2019).…”

Section: Baseline Modelsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Efficient Dialogue State Tracking by Selectively Overwriting Memory

Yang

et al. 2019

Preprint

Multi-Domain Dialogue State Tracking based on State Graph

Zeng,

Nie

2020

Preprint

We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the input to a bi-directional Transformer encoder. They rely on the self-attention mechanism of Transformer to connect tokens in them. However, attention may be paid to spurious connections, leading to wrong inference. In this paper, we propose to construct a dialogue state graph in which domains, slots and values from the previous dialogue state are connected properly. Through training, the graph node and edge embeddings can encode co-occurrence relations between domaindomain, slot-slot and domain-slot, reflecting the strong transition paths in general dialogue. The state graph, encoded with relational-GCN, is fused into the Transformer encoder. Experimental results show that our approach achieves a new state of the art on the task while remaining efficient. It outperforms existing openvocabulary DST approaches.

Improving Limited Labeled Dialogue State Tracking with Self-Supervision

Wu¹,

Hoi

Xiong

2020

Preprint

Existing dialogue state tracking (DST) models require plenty of labeled data. However, collecting high-quality labels is costly, especially when the number of domains increases. In this paper, we address a practical DST problem that is rarely discussed, i.e., learning efficiently with limited labeled data. We present and investigate two self-supervised objectives: preserving latent consistency and modeling conversational behavior. We encourage a DST model to have consistent latent distributions given a perturbed input, making it more robust to an unseen scenario. We also add an auxiliary utterance generation task, modeling a potential correlation between conversational behavior and dialogue states. The experimental results show that our proposed self-supervised signals can improve joint goal accuracy by 8.95% when only 1% labeled data is used on the MultiWOZ dataset. We can achieve an additional 1.76% improvement if some unlabeled data is jointly trained as semi-supervised learning. We analyze and visualize how our proposed self-supervised signals help the DST task and hope to stimulate future data-efficient DST research.