SBAR Shift Report Training Program and its Effect on Nurses’ Knowledge and Practice and Their Perception of Shift Handoff Communication

Abstract

Introduction: Handover is a key factor in the continuity of care and is the most vital communication means among nurses. Using an identical method for this can enhance the quality of the handover. Objective: To evaluate the effect of a shift reporting training program using the Situation, Background, Assessment, Recommendation tool on nurses’ knowledge and practice and their perception of shift handoff communication in noncritical departments. Methods: A quasiexperimental research design. The study was held in noncritical departments on 83 staff nurses. Researcher used a knowledge questionnaire, an observation checklist, and two perception scales were used to collect data. Statistical data analysis was performed with SPSS using descriptive, chi-square or Fisher exact tests, correlation coefficient, multiple linear regression model. Results: Nurses varied in age from 22 to 45 years old, with 85.5% of them being female. After the intervention, their knowledge rose from 4.8% to 92.8% ( p < .001), the adequate practice reached 100%, and their perception of the process had significant improvement ( p < .001). Using multivariate analysis, the study involvement was the main significant independent positive predictor of nurses’ knowledge and scores, and these latter were positive predictors of their perception. Conclusion: Using the shift work reporting method had a significant effect among the study participants using Situation, Background, Assessment, and Recommendation tool and improved their knowledge, practice and perception of shift handoff communication.

Implementasi Form Pendokumentasian SBAR terhadap Komunikasi Perawat saat Serah Terima Pasien

“…Menurut Ghosh et al, (2021) standarisasi SBAR sangat efektif dalam meningkatkan komunikasi selama proses serah terima dan kepuasan pasien. Ghonem & El-Husany (2023) penggunaan SBAR sebagai metode pelaporan kerja shift berpengaruh terhadap praktik komunikasi perawat saat serah terima pasien.…”