PurposeAs climate change disproportionately affects vulnerable populations, ensuring thermal comfort for older adults is magnified in tropical senior living environments. This study explores the lived experiences of older adults' thermal comfort in senior living facilities in a tropical climate and how these experiences impact their overall well-being.Design/methodology/approachEmploying Moustakas' transcendental phenomenology and the Modified Stevick-Colaizzi-Keen method, this study investigated older adults' thermal experiences through semi-structured interviews with 28 participants in six urban senior living facilities in Malaysia.FindingsFour primary themes emerged: fabric and function; atmospheric conditions and living dynamics; thermal dynamics and environmental comfort; temperature tensions of stress, sound, and sensitivity. Our findings underscore the importance of considering the multisensory and multi-faceted nature of thermal comfort for older adults, considering sensory aspects, early life experiences, cultural practices, and personal preferences, particularly in tropical climates.Originality/valueAs one of the first to explore the thermal comfort of older adults in senior-friendly accommodations in a tropical climate, the findings provide a comprehensive understanding of older adults' diverse thermal comfort needs and offer practical recommendations for environments that support healthy aging. By integrating insights from hospitality, gerontology, and environmental studies, this research contributes to the promotion of public health and aligns with global objectives to improve the well-being of the aging population.