SAÚDE MENTAL E TRABALHO: a realidade dos trabalhadores do SUAS

Abstract

The Unified Social Assistance System (SUAS) emerges through the National Social Assistance Policy (PNAS) and establishes actions aimed at the population served, but also at the services and their physical, professional and management structure. And it is in this contrast between PNAS and reality, that working conditions emerge as a negative point in the daily practice of SUAS workers and the existing physical and mental illness. The study described here, sought to understand the work relationships and how it affects the SUAS worker's life, about physical and mental health, well-being, and the quality of life of the professional and his family, since the illness and stress have a direct impact on the family group. The survey was integrated by SUAS professionals who work in the State of São Paulo, and was developed in two stages, the first of which was through an online questionnaire, with 24 questions (assertive and essay) and was answered by 189 workers. The second stage included two focus groups, with the participation of 24 professionals, who were selected from among those who had answered the first part of the study. The results obtained pointed to the existence of several factors that interfere in the quality of work, such as lack of structure, reduced staff, management failures, political issues, hierarchical relationships, and overload that directly affect the health of these professionals, demanding greater attention to the health of the worker.