Satisfaction With the Profession of Pharmacists, Especially During the 2019 Coronavirus Pandemic

Abstract

Pharmacists have been providing essential health services for patients. Their role includes, among other things, dispensing medicines, providing expert advice and participation in screening programs and health promotion. Professional fulfilment is the source of their satisfaction with their work and contributes to positive motivation, affecting their quality of life. Aspects contributing to the level of satisfaction of pharmacists are awareness of helping others, work safety, stress, the possibility of promotion, and workload and atmosphere at the pharmacy. The role of pharmacists is crucial, but sometimes underestimated during the SARS-CoV-2 pandemic, which directly impacts the level of satisfaction with their profession. While many physicians and nurses fought on the front lines in hospitals, pharmacists in social environments also played an essential role in preventing the spread of the novel coronavirus and contributed to overall crisis management. In addition to ensuring a stable supply of key drugs and becoming a centre for information on coronavirus infection, which is the most common first point of contact, social pharmacists have also been responsible for early detection and appropriate referral of patients. RezumatFarmaciștii oferă pacienților servicii de sănătate esențiale. Rolul lor include, printre altele, eliberarea de medicamente, oferirea de consiliere de specialitate și participarea la programele de screening și promovarea sănătății. Împlinirea profesională este sursa satisfacției lor față de munca depusă și contribuie la motivarea pozitivă, afectându-le calitatea vieții. Aspectele care contribuie la nivelul de satisfacție al farmaciștilor sunt conștientizarea ajutorării altora, siguranța în muncă, stresul, posibilitatea de promovare, volumul de muncă și atmosfera în farmacie. Rolul farmaciștilor este crucial, dar uneori subestimat în timpul pandemiei SARS-CoV-2, care are un impact direct asupra nivelului de satisfacție profesională. În timp ce mulți medici și asistente au luptat în prima linie în spitale, farmaciștii din mediile sociale au jucat, de asemenea, un rol esențial în prevenirea răspândirii noului coronavirus și au contribuit la gestionarea generală a crizei.

Study on the Incidence and Profile of Risk Factors in the Field of Healthcare Practice in Pharmaceutical Care During the Covid-19 Pandemic Period

“…The questionnaire was created by us using as sources of inspiration and guidance studies from the specialized literature that promoted significant conclusions regarding the application of the questionnaire survey. It complies with the performance requirements, contains enough items (26 items, with 6 general questions and 20 specific questions) and is not as long as the respondents to lose motivation in completion the survey [6,13,20]. The data in the questionnaire were anonymous and confidential and the statistical processing was done without individual reference.…”

“…As intermediaries between physician and patient, pharmacists were forced to read and acknowledge the diversity of symptoms produced by COVID-19, as well as the severity and complications of the disease, the ad hoc legislation and the decisions issued by the National Committee for Emergency Situations and other domestic and international health agencies and to adapt rapidly to the changes in strategy to address the disease that have followed one another at an extremely fast pace. Many studies, such as those in the literature [11][12][13][14][15][16], point out that pharmacists have experienced high levels of exhaustion, predominantly in the young age group and in the female-affiliated group.…”