2022
DOI: 10.1016/j.arth.2021.11.010
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Satisfaction With the Process vs Outcome of Care in Total Hip and Knee Arthroplasty

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Cited by 7 publications
(5 citation statements)
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“…Our results regarding patient satisfaction are within the spectrum of current TKA studies or registry reports [4, 10, 34, 35]. The results are also consistent with other CIM TKA studies.…”
Section: Discussionsupporting
confidence: 90%
“…Our results regarding patient satisfaction are within the spectrum of current TKA studies or registry reports [4, 10, 34, 35]. The results are also consistent with other CIM TKA studies.…”
Section: Discussionsupporting
confidence: 90%
“…53 However, while satisfaction is often discussed as a global construct, satisfaction with the process and outcome of care may not be associated and should be measured separately for more targeted quality improvement. 54 Similar to our work, a 2012 paper presented a theory of change model for overarching TJR care (including 'joint class'), which the authors used to guide a qualitative evaluation of patients' perioperative experiences. 43 While that model included similar concepts of health literacy, anxiety and satisfaction, the authors did not specify how they developed their model.…”
Section: Logisticsmentioning
confidence: 88%
“…Assessment of patient satisfaction has been specifically advocated as a meaningful TJR metric since it can encompass a wide range of multidimensional outcomes 53 . However, while satisfaction is often discussed as a global construct, satisfaction with the process and outcome of care may not be associated and should be measured separately for more targeted quality improvement 54 …”
Section: Discussionmentioning
confidence: 99%
“…Quality care assessments meant to evaluate physician performance may be biased against practices that have this kind of high-risk patients. Previous research is limited but has indicated that patients’ perception of care may be more connected to interpersonal communication than quality 26 , 27 . In a clinical setting, being a repeat patient appears to be the strongest known predictor of satisfaction.…”
Section: Discussionmentioning
confidence: 99%