Satisfaction With Health Care Providers and Preventive Care Adherence

Jerant, Anthony F; Fenton, Joshua J.; Bertakis, Klea D; Franks, Peter

doi:10.1097/mlr.0000000000000021

Cited by 24 publications

(14 citation statements)

References 10 publications

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“…It is similarly reported that those experiencing increased cancer-related pain are at a higher risk of functional capacities and psychological distress [24, 25]. Therefore, the reported age differences in patient satisfaction with pain management may be due to other (unmeasured) factors such as psychological distress, which is known to be associated with cancer pain [24, 25].…”

Section: Discussionmentioning

confidence: 99%

“…Therefore, the reported age differences in patient satisfaction with pain management may be due to other (unmeasured) factors such as psychological distress, which is known to be associated with cancer pain [24, 25]. There is a growing body of literature documenting age group differences in reports of cancer-related pain and psychological distress [21–23, 26–28].…”

Section: Discussionmentioning

confidence: 99%

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The Influence of Pain Severity and Interference on Satisfaction with Pain Management among Middle-Aged and Older Adults

Baker

Krok‐Schoen

O’Connor

et al. 2016

Pain Research and Management

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Background. Health outcomes are often contingent on how effective the individual is able to manage existent illness-related symptoms. This is all the more relevant among chronic pain patients. Objective. This study aimed to identify indicators of pain treatment satisfaction among middle-aged and older adults (N = 150) receiving outpatient treatment from a comprehensive cancer center. Methods. Patients were surveyed on questions assessing pain treatment satisfaction, pain severity, and additional social characteristics. Results. Descriptive data showed that middle-aged adults reported more pain locations, greater pain severity, and less satisfaction with pain treatment. A multivariate model was specified, showing older adults being more satisfied with their pain treatment. For the middle-aged adults, treatment satisfaction was generally lower with greater pain severity. This counters that for the older adults, where treatment satisfaction remained consistent despite increased levels of pain severity. Conclusion. These findings address an important issue regarding how pain is experienced across the life course. This suggests that general assumptions cannot be made about the health outcomes of older adults. Beyond the descriptive definitions of pain, there remains the need to develop models that account for determinants that may account for the pain experience among a diverse adult population.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

The Influence of Pain Severity and Interference on Satisfaction with Pain Management among Middle-Aged and Older Adults

Baker

Krok‐Schoen

O’Connor

et al. 2016

Pain Research and Management

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show abstract

“…Some prior literature supports this association (Alazri & Neal, 2003; Fremont et al, 2001; Safran et al, 1998). Yet, other recent work has questioned the relationship between patient satisfaction and health outcomes (Fenton et al, 2012) and suggested that the observed associations in this domain may largely be explained by patient factors, rather than as a direct result of satisfaction (Jerant et al, 2014). …”

Section: Discussionmentioning

confidence: 99%

Patient-reported quality of care and pain severity in cancer

et al. 2014

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Objective Despite treatment availability, many cancer patients experience severe pain. Although patient assessments of care are increasingly employed to evaluate quality of care, little is known about its association with cancer symptom burden. The objective of our study was to examine the association between patient-reported quality of care and pain severity in a nationally representative cohort of cancer patients. Method Quality of care was measured in three domains: physician communication, care coordination/responsiveness, and nursing care. Quality scores were dichotomized as optimal versus nonoptimal. Pain was measured on a scale of 0 (least) to 100 (worst). We utilized multivariable linear regression to examine the association between patient-reported quality of care and pain severity. Results The analytic sample included 2,746 individuals. Fifty and 54% of patients, respectively, rated physician communication and care coordination/responsiveness as nonoptimal; 28% rated nursing care as nonoptimal. In adjusted models, rating physician communication as nonoptimal (versus optimal) was associated with a 1.8-point higher pain severity (p = 0.018), and rating care coordination/responsiveness as nonoptimal was associated with a 2.2-point higher pain severity (p = 0.006). Significance of results Patient-reported quality of care was significantly associated with pain severity, although the differences were small. Interventions targeting physician communication and care coordination/responsiveness may result in improved pain control for some patients.

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“…In particular, we examined whether people’s ideal affect predicts their adherence to physicians’ recommendations and their evaluations of physicians after receiving those recommendations. We focused on these two outcomes because previous research suggests that both are commonly assessed and reliable indicators of health care quality, and both exert independent effects on health and health care utilization (Jerant, Fenton, Bertakis, & Franks, 2014; Manary, Boulding, Staelin, & Glickman, 2013). …”

Section: Interactions Between Physician and Patient Affect: Contributmentioning

confidence: 99%

Patients respond more positively to physicians who focus on their ideal affect.

Sims¹,

Tsai

2015

Emotion

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Previous findings suggest that patients choose physicians whose affective focus matches how they ideally want to feel (Sims et al., 2014). For instance, the more people wanted to feel excitement, the more likely they were to hypothetically choose a new physician who promoted excitement. What remains unknown is whether this match shapes how patients actually respond to physicians after being assigned to them (i.e., whether they adhere to physicians’ recommendations more and evaluate physicians more positively). To this end, community adults reported their global ideal affect and actual affect (how they ideally want to feel and actually feel during a typical week, respectively), and were randomly assigned to receive health recommendations from either a physician who expressed and promoted high arousal positive states (HAP) (e.g., excitement), or one who expressed and promoted low arousal positive states (LAP) (e.g., calm). For the next five days, participants reported their daily adherence to the recommendations and their daily ideal and actual affect. At the end of the week, participants evaluated their physician. As predicted, the more participants wanted to feel HAP, the more they adhered to the “HAP-focused” physician’s recommendations, and the more participants wanted to feel LAP, the more they adhered to the “LAP-focused” physician’s recommendations. Participants also evaluated their physician more positively when his affective focus matched their ideal affect. Neither global nor daily actual affect systematically predicted how patients responded to their physicians. These findings suggest that patients respond better to physicians whose affective focus matches their ideal affect.

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Satisfaction With Health Care Providers and Preventive Care Adherence

Abstract: Cross-sectional and prospective associations between satisfaction with providers and preventive care adherence were similarly explained by patient characteristics. The findings question previously hypothesized causal relationships between satisfaction and preventive adherence.

Cited by 24 publications

References 10 publications

The Influence of Pain Severity and Interference on Satisfaction with Pain Management among Middle-Aged and Older Adults

The Influence of Pain Severity and Interference on Satisfaction with Pain Management among Middle-Aged and Older Adults

Patient-reported quality of care and pain severity in cancer

Patients respond more positively to physicians who focus on their ideal affect.

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