Satisfaction with dental care among elderly Finnish men

Tuominen, Risto; Tuominen, Maija

doi:10.1111/j.1600-0528.1998.tb01934.x

Cited by 15 publications

(18 citation statements)

References 10 publications

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“…The two items with lowest satisfaction scores related to access to dental care: waiting time for an appointment and waiting in the clinic to access the dentist. This result contrasts with a Finnish study [13], in which patients were satisfied with accessibility to dental care. Dissatisfaction with waiting time in the clinic reveals an important problem that needs to be resolved, possibly through limiting the number of patients to reduce the waiting time.…”

Section: Discussioncontrasting

confidence: 55%

Patient Satisfaction with Three Dental Speciality Services: A Centre-Based Study

et al. 2003

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Objective: To assess the level of patient satisfaction with three dental speciality services: oral surgery, periodontics, and fixed prosthodontics. Subjects and Methods: A sample of 1,242 patients, aged 16 years and over who received dental care at least twice at the main dental centre, Al-Amiri, Kuwait, were interviewed during May–August 1998 by independent researchers concerning their experience of previous visits. Patients reported their level of satisfaction on a 5-point Likert scale for the items in the questionnaire, which focused on four areas: access, dentist’s communication, staff helpfulness, and structural aspects of the practice. Results: On average 49.4% (25.9–89.6%) of participating patients rated the level of care received as excellent. Areas rated poorest included waiting time for an appointment and waiting time in the clinic to access the dentist. Participants were less satisfied with doctor’s explanation of illness, dental treatment and confidentiality of medical records. The areas that received excellent ratings by patients included: (a) communication (listening and understanding complaints 40.0% and courteous treatment 57.8%), and (b) structural aspects (availability of infection control and safety measures 89.6% and packed sterilized instruments 78.9%). Conclusion: Findings indicate that the level of patient satisfaction was reasonably high. Areas identified as needing improvement included: dentist-patient communication skills, medical records, appointment systems, and shortening of the waiting time to access the dentist.

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Section: Discussioncontrasting

confidence: 55%

Patient Satisfaction with Three Dental Speciality Services: A Centre-Based Study

et al. 2003

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“…47,48 In a survey of 2803 patients, no difference in satisfaction in dentures provided by DAs (94.1%) and dentists (95.4%) was identified with response rates similar in both groups (DAs 60.1% v dentists 61.9%). No hypothesis testing or validation of the questionnaire was reported.…”

Section: Auxiliaries Providing Dentures (N=5)mentioning

confidence: 98%

“…[45][46][47][48][49] A telephone survey of Canadian patients 45 reported no difference in satisfaction in most domains considered, but comfort and stability of lower dentures was lower in the technician group (p<0.05). Questionnaire validation and the response rate were not reported.…”

Section: Auxiliaries Providing Dentures (N=5)mentioning

confidence: 99%

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The acceptability of care provided by dental auxiliaries

Dyer

Robinson

2016

The Journal of the American Dental Association

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“…Tuominen, Tuominen 22 observed that dentate elderly people were significantly more satisfied than edentulous ones. For both dentate and edentulous elderly people, the accessibility to and availability of services were more influential on their satisfaction with dental services.…”

Section: Discussionmentioning

confidence: 98%

Can more resilient elderly people be more satisfied with dental services?

Neves

Martins

D’Ávila

et al. 2015

Rev. odontol. UNESP

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ResumoIntrodução: No que diz respeito aos Serviços de Saúde Bucal, poucos estudos têm sido desenvolvidos na ambição de conhecer a satisfação deste grupo etário com tais serviços. Objetivo: Investigar a associação entre a resiliência e satisfação com serviços odontológicos entre os idosos, por meio de um modelo ajustado para fatores de confusão. Material e método: O lócus da pesquisa foi Lomba-Partenon, em Porto Alegre -RS, onde 771 idosos foram identificados em seus domicílios por meio de amostragem por conglomerado. Os indivíduos responderam a um questionário sócio-demográfico e de comportamentos em saúde, à Escala de Resiliência e a questões relativas ao Serviço Odontológico acessado e à satisfação com o mesmo; além disso, foi realizado um breve exame bucal para contagem do número de dentes e identificação do uso de prótese dentária. Resultado: Baseado em uma abordagem hierárquica realizada através de Regressão Logística Multivariada, as odds ratios estimadas das variáveis que ficaram significativamente associadas com o desfecho em estudo, satisfação com o Serviço Odontológico, após a análise totalmente ajustada, foram: 1) obtenção de consulta odontológica classificada como regular: OR= 1,85, 95% IC (1,10 a 3,12); 2) obtenção de consulta odontológica classificada como ruim: OR= 2,17, 95% IC (1,05 a 4,50) e 3) alto potencial de resiliência: OR= 0,60, 95% IC (0,37 a 0,97). Conclusão: Os resultados confirmam a hipótese de associação entre elevado potencial de resiliência e satisfação com os Serviços Odontológicos acessados por idosos.Descritores: Avaliação de serviços de saúde; resiliência psicológica; assistência odontológica para idosos; saúde do idoso; satisfação do paciente. AbstractIntroduction: With respect to dental health services, few studies have been developed to understand the satisfaction of this age group with these services. Objective: To investigate the association between resilience and satisfaction with dental services among elderly people, using a model adjusted for confounding factors. Material and method: The locus of the research was the Lomba-Parthenon district management, in Porto Alegre, Rio Grande do Sul, Brazil. 771 elderly people living in their homes were identified through cluster sampling. The subjects responded to a socio-demographic and health behaviors questionnaire, the Resilience Scale and to questions regarding their satisfaction with dental care accessed. Furthermore, a brief oral examination was conducted to count the number of teeth and to identify the use of dental prostheses. Result: Based on a hierarchical approach conducted using Multivariate Logistic Regression and after fully adjusted analysis, the estimated odds ratios of the variables that were significantly associated with the outcome of this study, satisfaction with dental care, were: 1) obtaining a dental appointment, classified as regular: OR= 1.85, 95% CI (1.10 to 3.12); 2) obtaining a dental appointment, classified as bad: OR= 2.17, 95% CI (1.05 to 4.50); and, 3) high potential for resilience: OR= 0.60, 95% CI...

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Satisfaction with dental care among elderly Finnish men

Cited by 15 publications

References 10 publications

Patient Satisfaction with Three Dental Speciality Services: A Centre-Based Study

Patient Satisfaction with Three Dental Speciality Services: A Centre-Based Study

The acceptability of care provided by dental auxiliaries

Can more resilient elderly people be more satisfied with dental services?

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