Satisfaction with care in oncology outpatient clinics: psychometric characteristics of the Icelandic EORTC IN‐PATSAT32 version

Hjörleifsdóttir, Elísabet; Hallberg, Ingalill Rahm; Gunnarsdóttir, Elín Díanna

doi:10.1111/j.1365-2702.2009.03095.x

Cited by 19 publications

(31 citation statements)

References 38 publications

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“…Methodological quality of these studies was rated as “good” [20], “fair” [21], or “poor” [22–25] (Table 1). The poor ratings were due to using Multitrait Item Scaling (MIS) instead of confirmatory or exploratory factor analysis (CFA/EFA).…”

Section: Resultsmentioning

confidence: 99%

“…The weakest scale was ‘satisfaction with service and care organization’, in which 50% of the items correlated higher with other items in their own scale than other items in other scales. The strongest scale was ‘satisfaction with nurses’ conduct’, in which 92% of items correlated higher with other items in their own scale than other items in other scales.Indeterminaten/aHjörleifsdóttir et al, 2010 [20]Principal Component AnalysisFour components were extracted with an eigenvalue > 1, explaining 67.4% of variance. The components can be identified as: Satisfaction with nurses (24.7% variance), satisfaction with doctors (21% variance), satisfaction with information (13.6% variance), and satisfaction with service (8% variance).InsufficientGoodObtel et al, 2017 [25]Multitrait Item ScalingAll items exceeded correlations of .4 with other items in their own scale.…”

Section: Resultsmentioning

confidence: 99%

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A systematic review of the measurement properties of the European Organisation for Research and Treatment of Cancer In-patient Satisfaction with Care Questionnaire, the EORTC IN-PATSAT32

Neijenhuijs

Jansen

Aaronson

et al. 2018

Support Care Cancer

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PurposeThe EORTC IN-PATSAT32 is a patient-reported outcome measure (PROM) to assess cancer patients’ satisfaction with in-patient health care. The aim of this study was to investigate whether the initial good measurement properties of the IN-PATSAT32 are confirmed in new studies.MethodsWithin the scope of a larger systematic review study (Prospero ID 42017057237), a systematic search was performed of Embase, Medline, PsycINFO, and Web of Science for studies that investigated measurement properties of the IN-PATSAT32 up to July 2017. Study quality was assessed, data were extracted, and synthesized according to the COnsensus-based Standards for the selection of health Measurement INstruments (COSMIN) methodology.ResultsNine studies were included in this review. The evidence on reliability and construct validity were rated as sufficient and of the quality of the evidence as moderate. The evidence on structural validity was rated as insufficient and of low quality. The evidence on internal consistency was indeterminate. Measurement error, responsiveness, criterion validity, and cross-cultural validity were not reported in the included studies. Measurement error could be calculated for two studies and was judged indeterminate.ConclusionIn summary, the IN-PATSAT32 performs as expected with respect to reliability and construct validity. No firm conclusions can be made yet whether the IN-PATSAT32 also performs as well with respect to structural validity and internal consistency. Further research on these measurement properties of the PROM is therefore needed as well as on measurement error, responsiveness, criterion validity, and cross-cultural validity. For future studies, it is recommended to take the COSMIN methodology into account.Electronic supplementary materialThe online version of this article (10.1007/s00520-018-4243-9) contains supplementary material, which is available to authorized users.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

A systematic review of the measurement properties of the European Organisation for Research and Treatment of Cancer In-patient Satisfaction with Care Questionnaire, the EORTC IN-PATSAT32

Neijenhuijs

Jansen

Aaronson

et al. 2018

Support Care Cancer

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“…During the pilot study, patients confirmed the understandability and readability of the questionnaire (In-Patsat32), though some suggestions were raised by a few patients regarding their satisfaction with food, or provision of comfort for family caregivers and even treatment expenditures, which were not included in the main questionnaire as there was no consensus on all of the suggestions and also to prevent any major change in the psychometric features of the tool. To our knowledge, performing a pilot study was helpful to understand patients' perceptions culturally or conceptually, unlike other reports that no pilot study had been before the main test (Hjorleifsdottir et al, 2010).…”

Section: Discussionmentioning

confidence: 99%

“…Analyses of validation studies of the questionnaire for Spanish, (Arraras et al, 2010) Iceland, (Hjorleifsdottir et al, 2010) different European countries, (Bredart et al, 2005b) Morocco, (Obtel et al, 2012) Sri-Lanka (Jayasekara et al, 2008) and Taiwanese (Bredart et al, 2005b) cancer patients indicated high convergent validity for all scales except for the access scale (i.e. ease of access by means of transport and parking and easy finding one's way inside the hospital), which might best be handled separately (Bredart et al, 2005b;Arraras et al, 2009).…”

Section: Discussionmentioning

confidence: 99%

Psychometric Properties of the Persian Version of Satisfaction with Care EORTC-in-patsat32 Questionnaire among Iranian Cancer Patients

Pishkuhi

Salmaniyan²,

Zendedel³

et al. 2015

Asian Pacific Journal of Cancer Prevention

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Background: Cancers impose an increasing burden on health of the populations and individuals, but little is known about cancer patient satisfaction with care. The aim of this study was to assess the psychometric properties of the Persian version of European Organisation for Research and Treatment of Cancer (EORTC) In-Patsat32, as a recently developed questionnaire to assess cancer patient satisfaction with care and information provided during hospital admission. Materials and Methods: Complying with EORTC protocols, the Persian version of Inpatsat32 was translated and piloted in a small group of patients, then applied to 380 cancer patients admitted to different oncology wards in Tehran. Validity (convergent, discriminant, and divergent) and reliability of the tool was assessed through using multitrait analysis, factor analysis, intraclass correlations, Chronbach's alpha and test-retest (on a sample of 70 patients). Results: Good acceptance and high sensitivity of the questionnaire with low floor and ceiling effects were recognized, indicating power of the instrument to detect differences between groups with heterogeneous levels of satisfaction. Multitrait scaling analyses supported the convergent validity of the majority of scales (correlation coefficient >0.4) and favorable discriminant validity (item own scale correlation >0.8). There was no correlation between In-patsat32 scales and the EORTC-C30, which measures different concepts, confirming divergent validity of the tool. Internal consistency for all domains was high (α>0.70) except for the hospital access score and the test-retest reliability was excellent (r=0.86-0.96). There was a weak responsiveness to change except for nurses technical skills. Principle component analysis confirmed five domains with much improved internal consistency (α>0.9). Conclusions: The Persian version of the EORTC-in-patsat32 module is a reliable and valid instrument to measure cancer patient satisfaction with care received during their hospitalization period and can be utilized in clinical cancer research.

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“…In the UK the quality of services has been identified as variable (Mort et al, 2008, National Chemotherapy Advisory Group, 2009, and it seems clear that variable quality is an issue in other countries worldwide (e.g. Malin et al, 2006, Weingart et al, 2007, Arora, 2009, Ekwall et al, 2011, Hjörleifsdóttir et al, 2010. Although the causes of variable quality do not relate exclusively to nursing practice, assessment of the quality of care provided by…”

Section: Background Introductionmentioning

confidence: 99%

Outcomes sensitive to nursing service quality in ambulatory cancer chemotherapy: Systematic scoping review

Griffiths

Richardson

Blackwell

2012

European Journal of Oncology Nursing

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Background: There is long standing interest in identifying patient outcomes that are sensitive to nursing care and an increasing number of systems that include outcomes in order to demonstrate or monitor the quality of nursing care. Objective: We undertook scoping reviews of the literature in order to identify patient outcomes sensitive to the quality of nursing services in ambulatory cancer chemotherapy settings to guide the development of an outcomes based quality measurement system. Methods: A 2 stage scoping review to identify potential outcome areas which were subsequently assessed for their sensitivity to nursing. Data sources included the Cochrane Library, Medline, Embase, the British Nursing Index, Google and Google scholar Results: We identified a broad range of outcomes potentially sensitive to nursing. Individual trials support many nursing interventions but we found relatively little clear evidence of effect on outcomes derived from a systematic reviews and no evidence associating characteristics of nursing services with outcomes. Conclusion: The purpose of identifying a set of outcomes as specifically nurse-sensitive for quality measurement is to give clear responsibility and create an expectation of strong clinical leadership by nurses in terms of monitoring and acting on results. It is important to select those outcomes that nurses have most impact upon. .Patient experience, nausea and vomiting, mucositis and safe medication administration were outcome areas most likely to yield sensitive measures of nursing service quality in ambulatory cancer chemotherapy. All authors contributed significantly to the conception writing and revision of the paper and meet the criteria for authorship. We have no conflicts of interest of which we are aware. Yours SincerelyPeter Griffiths Authors' contributionsGriffiths -design of study, review and selection of papers, drafting paper, approval of final version Richardson -design of study, drafting paper, approval of final version Blackwell -literature searching, review and selection of papers, drafting paper, approval of final version *Title Page (with authors and addresses)Outcomes sensitive to nursing service quality in ambulatory cancer chemotherapy: literature review Abstract Background: There is long standing interest in identifying patient outcomes that are

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Satisfaction with care in oncology outpatient clinics: psychometric characteristics of the Icelandic EORTC IN‐PATSAT32 version

Cited by 19 publications

References 38 publications

A systematic review of the measurement properties of the European Organisation for Research and Treatment of Cancer In-patient Satisfaction with Care Questionnaire, the EORTC IN-PATSAT32

A systematic review of the measurement properties of the European Organisation for Research and Treatment of Cancer In-patient Satisfaction with Care Questionnaire, the EORTC IN-PATSAT32

Psychometric Properties of the Persian Version of Satisfaction with Care EORTC-in-patsat32 Questionnaire among Iranian Cancer Patients

Outcomes sensitive to nursing service quality in ambulatory cancer chemotherapy: Systematic scoping review

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