Satisfaction of the Graduate for the Continuous Improvement of Educational Quality in UNTELS

Abstract

like all universities, has as one of its objectives the training of professionals with skills that the changing working world requires. One way to establish the relevance of what UNTELS offers to its students is to know relevant information from graduates that entails, to their authorities, establish policies for continuous improvement of educational quality and improve the training of new professionals. In this context, the purpose of this research project is to collect information from graduates of the Professional Careers of Systems Engineering, Environmental Engineering, Mechanical and Electrical Engineering, Electronic Engineering and Communications, Business Administration from the National Technological University of South Lima of the second academic semester of the year 2017; To evaluate the satisfaction with regard to their professional training, receive a physical questionnaire with questions aimed at knowing their professional competencies, teaching staff, environments, library services, laboratory services, computer center services, administrative service of the Faculty and Professional School, University support services and personal and social attitudes that support decision-making for the improvement of educational quality at the

Teaching through virtual tools and its effect on the perception of student satisfaction

“…Similarly, Atalaya et al [4] pointed out that the Chi-square test validates the significant relationship between student satisfaction with the perception of the quality of university services, finding the indicators of student capabilities and teaching methods, such as those presented by a higher level of relationship within each variable. Likewise, Aziz et al [13] it is indicated that the results show that all the factors are positively and significantly related, being among the most important factors of student satisfaction the quality of teaching and the technological infrastructure of the higher institution.…”

“…In recent years, many institutions responsible for guaranteeing university educational quality have placed special emphasis on defining indicators that establish how to quantify the degree of satisfaction of the service offered to the student [1], [2]. In this regard, the researchers [3], [4] pointed out that every academic organization should focus on the quality of service, which should be focused on aspects such as teaching, research and social projection. Likewise, Ouahabi et al [5] concludes that, in the search for universities to achieve accreditation, they are obliged to define an evaluative follow-up and monitoring for the professional development of their teachers, which is reversed in the increase of the quality of university processes.…”

Functionality of the learning platform and its effect on the satisfaction of students in the online teaching environment

“…The evaluation of the functionality of the learning platform in online teaching is necessary, because it represents the degree of acceptance and level of use of said technological tool, by the main entity of the educational environment [22], [23]. The justification regarding the identification of these results is indicated [24], since knowing the opinions of the students guarantees a better use of technology as a resource that helps to stimulate the learning processes, inserting improvements in the characteristics displayed by the learning platform.…”

Perception of professional skills acquired in online learning among electronic engineering students

“…However, for competencies to really acquire the importance assigned to them, it is not so easy to achieve it from a practical or realistic point of view [10]. It is established that among the possible causes would be the commitment of teachers to plan and develop competencies throughout the university study cycle [11].…”