Safe drinking water: Critical components of effective inter-agency relationships

Jalba, Daniel; Cromar, Nancy; Pollard, Simon J. T.; Charrois, Jeffrey; Bradshaw, Roland Alexander; Hrudey, Steve E.

doi:10.1016/j.envint.2009.09.007

Cited by 39 publications

(37 citation statements)

References 31 publications

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“…For example, active and effective inter-agency relationships are imperative when dealing with a crisis event, and the quality of relationships determines the quality of the response in a crisis. Indeed, Jalba et al (2010) argue that the severity of some of the major drinking-water incidents in the past were aggravated by the absence of constructive (and communicative) interagency relationships.…”

Section: Communication Cooperation and Collaborationmentioning

confidence: 98%

Microbial risk governance: challenges and opportunities in fresh water management in Canada

Dunn

Harris

Bakker

2015

Canadian Water Resources Journal / Revue canadienne des ressour

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2015) Microbial risk governance: challenges and opportunities in fresh water management in Canada, Canadian Water Resources Journal / Revue canadienne des ressources hydriques, 40:3, 237-249, This paper analyzes the barriers and opportunities that decentralized water governance regimes pose to effective microbial risk assessment and management for drinking and recreational water quality. The paper presents a case study of Canada (a country whose approach to water governance is among the most decentralized in the Organisation for Economic Co-operation and Development [OECD]) evaluating microbial governance approaches in British Columbia and Ontario. The analysis is timely for two reasons: (1) relatively little research has been conducted on microbial risk assessment and management from a governance perspective; the literature focuses largely on technical and methodological approaches (such as Quantitative Microbial Risk Assessment [QMRA] or Water Safety Plans); (2) 15 years post Walkerton,-little research has examined the implementation of source water protection as a strategy to reduce microbial risk in recreational and drinking water in the context of decentralized water governance. A range of issues are considered, including how decentralized governance might enable or constrain microbial risk assessment and management practices, and how the relationships between decentralized and multi-level governance actors might further deepen the complexity of watershed management, particularly source water protection. The analysis indicates that decentralized water governance in Ontario and BC may contribute to difficulties in effectuating source water protection and other features of a multi-barrier approach. The most significant challenges, as identified by practitioners, relate to the fragmentation of land and water jurisdiction, regulation, institutions and mandates, particularly a lack of coordination (both regulatory and institutional) and limited clarity on roles and responsibilities. Building on this analysis, the paper suggests more effort is required to support proactive institutional arrangements, including: inter-and intra-agency communication across levels of government; master planning and other initiatives to move towards integrated policy development; flexible, responsive policy environments; a governance culture that fosters leadership and collaboration; and holistic problem framing and mobilization of interdisciplinary knowledge.

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Section: Communication Cooperation and Collaborationmentioning

confidence: 98%

Microbial risk governance: challenges and opportunities in fresh water management in Canada

Dunn

Harris

Bakker

2015

Canadian Water Resources Journal / Revue canadienne des ressour

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“…Providing wholesome, affordable and safe drinking water that has the trust of customers should be the overarching goal of the drinking water utility sector (AWWA et al, 2001). The deterioration of drinking water quality often leads to immense negative effects on people's daily life (Jalba et al, 2010). Tang et al (2013) contributed to the identification of the determinants for a cleaner drinking water supply and to the management of drinking water contamination risks.…”

Section: Introductionmentioning

confidence: 99%

Integration of Ultraviolet–Visible spectral and physicochemical data in chemometrics analysis for improved discrimination of water sources and blends for application to the complex drinking water distribution network of Barcelona

López-Roldán

Platikanov

Martín-Alonso³

et al. 2016

Journal of Cleaner Production

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“…"Poor emergency response" is typical in the above two periods. Collaboration of different departments, cultivation of emergency leadership and learning from past incidents are important to enhance the emergency response ability (Jalba et al, 2010). From the case studies, deficiencies revealed by "lack of communication or trust" and "conceal the fact or tell lies" are likely to arise in various stages of different drinking water incidents.…”

Section: Inspection Period and Recovery Periodmentioning

confidence: 99%

“…The reasons were diverse, but the common theme was the need to advise consumers as accurately and as soon as possible about what consumers can and should do. A functional and collaborative 15 relationship with the relevant public health agency should be a high priority for a water provider (Jalba et al, 2010).…”

Section: Warning Periodmentioning

confidence: 99%

“…Therefore, drinking water utility sector is special in need of cleaner production. Interruption of water supply or deterioration of drinking water quality often leads to 2 immense negative impact on people's daily living (Jalba et al, 2010). Risk management for safe drinking water is receiving increasing attention partly because drinking water disease outbreaks have been causing serious losses.…”

Section: Introductionmentioning

confidence: 99%

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Resilience to evolving drinking water contamination risks: a human error prevention perspective

Tang

Miao

et al. 2013

Journal of Cleaner Production

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Human error contributes to one of the major causes of the prevalence of drinking water contamination incidents. It has, however, attracted insufficient attention in the cleaner production management community. This paper analyzes human error appearing in each stage of the gestation of 40 drinking water incidents and their causes, proposes resilience-based mechanisms and tools within three groups: consumers, drinking water companies, and policy regulators. The mechanism analysis involves concepts and ideas from behavioral science, organizational culture, and incentive analysis. Determinants for realizing cleaner drinking water system are identified. Future efforts and direction for embedding resilience into drinking water risk management are suggested. This paper contributes to identifying a framework and determinants of resilienceoriented management mechanisms for cleaner drinking water supply, and, is essential for ensuring the successful practice of managing drinking water contamination risks. It harmonizes the two fields of risk management and resilience thinking, and provides a new insight for implementing effective actions in drinking water-related sectors.

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Safe drinking water: Critical components of effective inter-agency relationships

Cited by 39 publications

References 31 publications

Microbial risk governance: challenges and opportunities in fresh water management in Canada

Microbial risk governance: challenges and opportunities in fresh water management in Canada

Integration of Ultraviolet–Visible spectral and physicochemical data in chemometrics analysis for improved discrimination of water sources and blends for application to the complex drinking water distribution network of Barcelona

Resilience to evolving drinking water contamination risks: a human error prevention perspective

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