“…According to Dewe (1987) nurses face, "…the optimum environment for the manufacture of stress… many of the factors you would include would clearly be recognised by nursing staff as events which they encounter daily; these are: an enclosed atmosphere, working against the clock, excessive noise or undue quiet, sudden swings from intense to mundane tasks, no second chance, unpleasant sights and sounds, and standing for long hours". (p. 15) Nurses report a number of stressors they experience in the workplace, such as : 1) death and caring for dying patients, 2) interpersonal conflict with staff, 3) interpersonal conflict with patients and families, 4) fear of failure, 5) workload, 6) inadequate nursing staff in their organization, and 7) feeling unprepared to meet the emotional needs of patients (Glazer & Gyurak, 2008;Gray-Toft & Anderson, 1981a, b;LeSergent & Haney, 2005;Parkes, 1985). While many stressors among nurses have been reported to be organizational stressors such as workload, the social and emotional demands of being a nurse are an important factor, and range from conflict (Keenan & Newton, 1985) to emotional labor (Erickson & Grove, 2007).…”