Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review
Moustafa Laymouna,
Yuanchao Ma,
David Lessard
et al.
Abstract:Background
Chatbots, or conversational agents, have emerged as significant tools in health care, driven by advancements in artificial intelligence and digital technology. These programs are designed to simulate human conversations, addressing various health care needs. However, no comprehensive synthesis of health care chatbots’ roles, users, benefits, and limitations is available to inform future research and application in the field.
Objective
This re… Show more
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