Role of railways in empowering travelers: A case study from the Czech Republic

Vishvas, Radhika; Molková, Tatiana; Kvizda, Martin

doi:10.1016/j.jrtpm.2015.03.001

Cited by 7 publications

(3 citation statements)

References 107 publications

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“…The open access entries in the UK, Germany, and Sweden have been focused on neglected market segments and usually competition based on lower prices/lower quality strategy (Fröid andNelldal 2015 andEriksson andPettersson 2012). Open access entries in Austria, Italy, Slovakia and Czechia have varied, and new carriers have focused on main railway tracks with the highest density passenger flows in the country (Tomeš et al 2014, Bergantino et al 2015and Jade et al 2015.…”

Section: Deregulation Liberalisation and Competition In Passenger Rmentioning

confidence: 99%

“…In Czechia, open-access competition in the passenger railway sector already started in 2011 on the Prague -Ostrava route where the three major operators include the national operator, České dráhy (ČD), and two private players, RegioJet since 2011 and LEO Express since 2013 (Jade et al 2015). According to Tomeš et al 2016, open access on the Prague -Ostrava route is evolving with rate declines and service improvements, but all of the competitors are operating at a loss, and open-access competition has increased congestion on this main railway artery.…”

Section: Deregulation Liberalisation and Competition In Passenger Rmentioning

confidence: 99%

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Changes, problems, and challenges of passenger railway transport in Slovakia

Michniak¹

2018

geogrcas

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Changes, problems, and challenges of passenger railway transport in Slovakia The passenger railway transport system in Slovakia, during the last almost thirty years, has undergone many changes and it has faced many problems and new challenges. The change of the socioeconomic system, the splitting of Czechoslovakia, the process of accession to the EU and membership of Slovakia have influenced transport system in Slovakia. The main aim of this article is to identify main changes, problems and challenges of passenger railway transport in Slovakia after 1989. Attention is paid to the changing position of railway transport in the transport of persons in Slovakia. Article is also focused on the changes of organisation of railway transport in Slovakia and its deregulation, liberalisation, and starting of competition in passenger railway transport with the example of comparison of the operation of the state and the private carriers. The specific governmental measure, a zero-fare public railway transport services for selected groups of passengers, has significantly influenced a passenger railway transport in Slovakia since 2014.

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Section: Deregulation Liberalisation and Competition In Passenger Rmentioning

confidence: 99%

Section: Deregulation Liberalisation and Competition In Passenger Rmentioning

confidence: 99%

Changes, problems, and challenges of passenger railway transport in Slovakia

Michniak¹

2018

geogrcas

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“…The appearance and strengthening of panoramic (road) routes and the scenic railway routes, serving to display landscape scenery, emerged in parallel with the increased mobility of people (Denstadli and Jacobsen, 2011;Page, 2009). Moreover, this trend overlapped with the cutback of the railway networks in Europe, which -from the point of view of the travellers -had a direct consequence in an increasing need for scenic railway routes (most remarkably in the Alps, but we can find Hungarian examples in the Bakony Mountains as well) (Jade et al, 2015). As a result of the rapid development of panoramic roads and railways, travel itself became an attraction (Halsall, 2001).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

The role of landscape preferences in the travel decisions of railway passengers: Evidence from Hungary

Somogyi

Csapó

2018

Moravian Geographical Reports

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When surveying the motivation side of travel and tourism, we can state that tourists consider in their travel decisions, certain landscape preferences – to a certain extent. It also seems to be evident, however, that the objective evaluation of a landscape is a hard task for researchers for numerous reasons. In recent decades, several attempts have been made to create such methods but it seems that, in Hungary at least, this topic is rather neglected. The aim of this study is to provide an evaluation method for the landscape preferences of passengers travelling on Hungarian railway lines, demonstrating how the landscape around the railways could become an attraction during the travel. We survey what types of landscape appearance would be needed in order to generate travel decisions for tourists and also how the travel experience itself could become a tourism product.

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Analysis of a train-operating company's customer service system during disruptions: Conceptual requirements for gamifying frontline staff development

Clegg

Orme

Owen

et al. 2018

Journal of Rail Transport Planning & Management

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This paper provides an account of an action research study into the systemic success factors which help frontline staff react to and recover from a rail service disruption. This study focuses on the effective use of information during a disruption to improve customer service, as this is a priority area for train-operating companies (TOCs) in Great Britain.A novel type of systems thinking, known as Process-Oriented Holonic Modelling (PrOH), has been used to investigate and model the 'Passenger Information During Disruption' (PIDD) system. This paper presents conceptual requirements for a gamified learning environment; it describes 'what'; 'how' and 'when' these systemic success factors could be gamified using a popular disruption management reference framework known as the Mitigate, Prepare, React and Recover (MPRR) framework. This paper will interest managers of and researchers into customer service system disruptions, as well as those wishing to develop new gamified learning environments to improve customer service systems.

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Role of railways in empowering travelers: A case study from the Czech Republic

Cited by 7 publications

References 107 publications

Changes, problems, and challenges of passenger railway transport in Slovakia

Changes, problems, and challenges of passenger railway transport in Slovakia

The role of landscape preferences in the travel decisions of railway passengers: Evidence from Hungary

Analysis of a train-operating company's customer service system during disruptions: Conceptual requirements for gamifying frontline staff development

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