Role of Interpersonal Communication Using Artificial Intelligence: A Case Study on Improving Communication Quality in Library
Muhamad Bisri Mustofa,
Siti Wuryan,
Muhamad Aji Mahesa Jaya
et al.
Abstract:This study aims to explore the role of ChatGPT and artificial intelligence (AI) in improving the quality of interpersonal communication in an online learning environment. The case study was conducted on an online learning platform that provides chat features and an AI chatbot. The study used a mixed method, with data collected through surveys and structured interviews of 30 online course participants. The results showed that using ChatGPT and AI in interpersonal communication can improve the quality of communi… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.