Role of Google Glass in improving patient satisfaction for otolaryngology residents: a pilot study

Abstract

This study demonstrates the improvements in patient satisfaction and patient-physician communication can be achieved with the use of Google Glass as a first-person recording device in the outpatient otolaryngology clinic setting.

Using Google Glass in Nonsurgical Medical Settings: Systematic Review

“…The patient-focused studies aimed to help individuals with motor impairments (8/21, 38%) [ 6 - 13 ], visual impairments (5/21, 24%) [ 14 - 18 ], developmental and psychiatric disorders (2/21, 9%) [ 19 , 20 ], weight management concerns (3/21, 14%) [ 21 - 23 ], allergies (1/21, 5%) [ 26 ], or other health concerns leading them to track specific physiological metrics (2/21, 10%) [ 24 , 25 ]. The clinician-focused studies analyzed Google Glass use in student training (9/30, 30%) [ 35 , 37 , 38 , 40 , 41 , 46 , 48 , 49 , 52 ], disaster relief (4/30, 13%) [ 27 - 30 ], diagnostics (2/30, 7%) [ 32 , 50 ], nursing (1/30, 3%) [ 33 ], autopsy and postmortem examination (1/30, 3%) [ 53 ], wound care (1/30, 3%) [ 54 ], behavioral sciences (1/30, 3%) [ 31 ], and various medical specialties, including cardiology (3/30, 10%) [ 43 - 45 ], radiology (3/30, 10%) [ 39 , 42 , 47 ], neurology (1/30, 3%) [ 34 ], anesthesiology (1/30, 3%) [ 36 ], pulmonology (1/30, 3%) [ 51 ], toxicology (1/30, 3%) [ 55 ], and dermatology (1/30, 3%) [ 56 ].…”

“…In total, 40 studies were conducted in the United States [ 6 - 9 , 13 - 18 , 20 - 24 , 27 , 29 , 31 , 32 , 35 , 37 - 41 , 43 - 52 , 54 - 57 ], three in Germany [ 25 , 26 , 53 ], two in United Kingdom [ 10 , 11 ], China [ 34 , 36 ], and one each in Australia [ 33 ], Switzerland [ 42 ], Mexico [ 19 ], Netherlands [ 12 ], Norway [ 30 ], and Italy [ 28 ]. Less than half of the included studies (19/51, 37%) were conducted in a laboratory setting [ 6 - 9 , 12 , 14 , 16 - 19 , 21 - 24 , 27 , 31 , 33 , 42 , 50 ], 13 (25%) in a hospital setting [ 32 , 34 , 36 , 38 , 39 , 43 , 44 , 46 , 51 , 53 - 56 ], seven (14%) in a classroom or clinical student training setting [ 35 , 37 , 40 , 41 , 47 , 48 , 52 ], three in patient residences (6%) [ 13 , 15 ,…”

“…Of the 13 studies that did report participant age information, seven enrolled young adults (average age or age range ≤35 years) [ 6 , 18 , 22 - 25 , 53 ], three enrolled adults (average age or age range >36 and <60 years) [ 9 , 16 , 17 ], two enrolled older adults (average age or age range ≥60 years) [ 10 , 12 ] and one study reported an age range of 46-70 years [ 11 ]. Sample size ranged from 1-106 participants, with a median of 12 and a mean of 22 participants per study; 29 enrolled <30 [ 6 , 7 , 9 - 14 , 16 - 21 , 23 - 27 , 30 , 38 - 40 , 43 - 45 , 48 , 53 , 54 ] and 10 had ≥30 participants [ 22 , 31 , 33 , 36 , 37 , 41 , 47 , 49 , 52 , 56 ]. Some of the studies (12/51, 23.5%) did not report the number of participants [ 8 , 15 , 28 , 29 , 32 , 34 , 35 , 42 , 46 , 50 , 51 , 55 ].…”

“…None of the studies reported information about participants’ race and ethnicity. Most (31/51, 61%) were pilot or feasibility studies [ 6 - 16 , 18 , 20 - 22 , 24 , 26 - 29 , 32 , 33 , 35 , 36 , 38 , 47 , 48 , 53 - 56 ], six were randomized controlled trials (6/51, 12%) [ 30 , 31 , 37 , 40 , 41 , 52 ], five were exploratory studies (5/51, 10%) [ 42 , 44 , 45 , 49 , 50 ], five were case studies (5/51, 10%) [ 17 , 23 , 34 , 46 , 51 ], and four were quasi-experimental (4/51, 8%) [ 19 , 25 , 39 , 43 ]. None of the studies included any follow-up with participants after completion of the intervention.…”

Assessing Smart Glasses-based Foodservice Training: An Embodied Learning Theory Approach

“…Research from the healthcare industry highlights how smart glasses may be applied in the food industry to train food handlers and facilitate learning of food safety practices. This research has encompassed patient interactions, treatment skills, and anatomy (Benninger, 2015;Iversen, Kiami, Singh, Masiello, & von Heideken, 2016;Son et al, 2017). For example, in a simulated operative setting designed to assess learned motor skills, surgery residents achieved lower error scores with needle placement after training with smart glasses compared to receiving directions only from an instructor (15 ± 4 vs. 18 ± 5, p < 0.05) (Brewer, Fann, Ogden, Burdon, & Sheikh, 2016).…”