Robotic Process Automation - Creating Value by Digitalizing Work in the Private Healthcare?

Ratia, Milla; Myllärniemi, Jussi; Helander, Nina

doi:10.1145/3275116.3275129

Cited by 46 publications

(38 citation statements)

References 10 publications

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“…For this purpose, software robots are configured to capture and interpret existing applications [1,2,13] mostly on the level of graphical interfaces [5,9,14]. Thus, the robot imitates human activity [6,8,15,16] to carry out workflows consisting of multiple steps [17]. In general, definitions of RPA vary depending on the level of abstraction and the technique used to configure a robot.…”

Section: Definition and Positioning Of Rpamentioning

confidence: 99%

Robotic Process Automation: Hype or Hope?

Hindel¹,

Cabrera²,

Stierle³

2020

WI2020 Zentrale Tracks

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Robotic Process Automation (RPA) is a fast-emerging process automation technology suited for high-volume, repetitive, and rule-based tasks. The promises of rising RPA vendors and the lack of documented track records leave researchers and practitioners with the challenge of positioning the term and assessing RPA's true potential. To objectively discuss the strengths and weaknesses of this technology, we conduct a literature review, a practical implementation of an RPA solution, and an interview with an industry expert. We reveal that the current literature primarily focuses on economic factors. This paper, therefore, adds various social and technical aspects to the discussion. Most importantly, robustness and stability pose technical challenges for successfully implementing RPA. Further research directed at error handling and maintenance of software robots is required to support the successful implementation of RPA.

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Section: Definition and Positioning Of Rpamentioning

confidence: 99%

Robotic Process Automation: Hype or Hope?

Hindel¹,

Cabrera²,

Stierle³

2020

WI2020 Zentrale Tracks

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“…For RPA to be implemented data should be huge. [1] Different RPA Providers RPA tools are nothing but software programs that operate on the GUI of other computer systems as if humans were working [3].…”

Section: Related Workmentioning

confidence: 99%

“…In organizations, humans perform specific digital tasks. Those tasks can be automated or action of human can be copied by using RPA technology [1]. Manual processes which are done by human workers can be automated through RPA which is simply software.…”

Section: Introductionmentioning

confidence: 99%

Social Innovation in Education System by using Robotic Process Automation (Rpa)

Patil¹,

Mane²,

Patil³

2019

IJITEE

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Automation is the future for organizational processes. Robotic Process Automation (RPA) is the solution for software automation in various domains like IT, Finance and accounting, Supply chain and so on. In this paper we propose a RPA solution for education domain. This paper shows the automation process for result analysis of student’s examination results. The automation process takes input as the university result in pdf form. We performed automation on this input file using Automation anywhere tool. Our result shows that all the work is error free. Also time required for this analysis is around 94.44% less as compared to manual analysis by human.

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“…In paper [1], M. Ratia et al showed that due to use of RPA technologies in Health care industry, human labor work in daily business work is reduced, quality of the work is improved, scalability is enhanced, productivity increased, costs are reduced. Overall efficiency of organization is improved.…”

Section: Related Workmentioning

confidence: 99%

“…According to them, when the process is digital, routine, and requires a lot of human resources, and also when using human resources is either too expensive, inefficient, or the amounts of data to be processed are enormous, then utilization of RPA is justifiable [1] Different RPA Providers RPA tools are software programs that operate on the user interface of other computer systems in the way a human would do [3].…”

Section: Related Workmentioning

confidence: 99%