Abstract:Across the globe, human experiences of death, dying, and grief are now shaped by digital technologies and, increasingly, by robotic technologies. This article explores how practices of care for the dead are transformed by the participation of non-human, mechanised agents. We ask what makes a particular robot engagement with death a breach or an affirmation of care for the dead by examining recent entanglements between humans, death, and robotics. In particular, we consider telepresence robots for remote attend… Show more
“…The CataCombo Sound System , for example, appears pointless at first glance, but if its inventors were enabled to explain the emotional power of music in grief, and while communing with the dead, the product might become meaningful. Similarly, the idea of driving CARL around during a funeral was, on first impressions, easy to deride as intrusive, distracting and undignified, but there were nonetheless positive experiences associated with its use (Gould et al, 2021). Alas, in a crowded market with infrequent consumer engagement, there are few opportunities to explain the imagined value of specific necro-technologies such as CataCombo or CARL , let alone the imaginaries of more general innovations within the contemporary attention economy, leading to many premature deaths.…”
Section: Discussion: the Mortality Of Necro-technologiesmentioning
Working at the intersection of death studies and media studies, this article examines what we can learn from the death of media technologies designed for the deceased, what we refer to as necro-technologies. Media deaths illuminate a tension between the promise of persistence and realities of precariousness embodied in all media. This tension is, however, more visibly strained by the mortality of technologies designed to mediate and memorialise the human dead by making explicit the limitations of digital eternity implied by products in the funeral industry. In this article, we historicise and define necro-technologies within broader discussions of media obsolescence and death. Drawing from our funeral industry fieldwork, we then provide four examples of recently deceased necro-technologies that are presented in the form of eulogies. These eulogies offer a stylised but culturally significant format of remembrance to create an historical record of the deceased and their life. These necro-technologies are the funeral attendance robot CARL, the in-coffin sound system CataCombo, the posthumous messaging service DeadSocial and the digital avatar service Virtual Eternity. We consider what is at stake when technologies designed to enliven the human deceased – often in perpetuity – are themselves subject to mortality. We suggest a number of entangled economic, cultural and technical reasons for the failure of necro-technologies within the specific contexts of the death care industry, which may also help to highlight broader forces of mortality affecting all media technologies. These are described as misplaced commercial imaginaries, cultural reticence and material impermanence. In thinking about the deaths of necro-technologies, and their causes, we propose a new form of death, a ‘material death’ that extends beyond biological, social and memorial forms of human death already established to account for the finitude of media materiality and memory.
“…The CataCombo Sound System , for example, appears pointless at first glance, but if its inventors were enabled to explain the emotional power of music in grief, and while communing with the dead, the product might become meaningful. Similarly, the idea of driving CARL around during a funeral was, on first impressions, easy to deride as intrusive, distracting and undignified, but there were nonetheless positive experiences associated with its use (Gould et al, 2021). Alas, in a crowded market with infrequent consumer engagement, there are few opportunities to explain the imagined value of specific necro-technologies such as CataCombo or CARL , let alone the imaginaries of more general innovations within the contemporary attention economy, leading to many premature deaths.…”
Section: Discussion: the Mortality Of Necro-technologiesmentioning
Working at the intersection of death studies and media studies, this article examines what we can learn from the death of media technologies designed for the deceased, what we refer to as necro-technologies. Media deaths illuminate a tension between the promise of persistence and realities of precariousness embodied in all media. This tension is, however, more visibly strained by the mortality of technologies designed to mediate and memorialise the human dead by making explicit the limitations of digital eternity implied by products in the funeral industry. In this article, we historicise and define necro-technologies within broader discussions of media obsolescence and death. Drawing from our funeral industry fieldwork, we then provide four examples of recently deceased necro-technologies that are presented in the form of eulogies. These eulogies offer a stylised but culturally significant format of remembrance to create an historical record of the deceased and their life. These necro-technologies are the funeral attendance robot CARL, the in-coffin sound system CataCombo, the posthumous messaging service DeadSocial and the digital avatar service Virtual Eternity. We consider what is at stake when technologies designed to enliven the human deceased – often in perpetuity – are themselves subject to mortality. We suggest a number of entangled economic, cultural and technical reasons for the failure of necro-technologies within the specific contexts of the death care industry, which may also help to highlight broader forces of mortality affecting all media technologies. These are described as misplaced commercial imaginaries, cultural reticence and material impermanence. In thinking about the deaths of necro-technologies, and their causes, we propose a new form of death, a ‘material death’ that extends beyond biological, social and memorial forms of human death already established to account for the finitude of media materiality and memory.
“…Finally, although research on changes to funeral practices and in the funeral industry is outside the scope of this review, it is worth mentioning that technologies are intertwined with the materiality of the funeral practices (Nansen et al, 2014) and therefore death rituals and funerary practices are being changed by information technology (Nansen et al, 2014(Nansen et al, , 2017(Nansen et al, , 2023Uriu et al, 2019), for example through online funerals (Alexis-Martin, 2020) or the application of robots (Arnold et al, 2021;Gould et al, 2021). Thanatotechnology is thus an important intersection of information, technology, and people, including culture; for example, as funeral industries in Western societies become more privatized, their death-related practices are developing toward more individual-focused services (Odom et al, 2010).…”
Section: Digital Artifacts In Death Practicementioning
Death is an inevitable part of life and highly relevant to information management: its approach often requires preparation, and its occurrence often demands a response. Many works in information science have acknowledged so much, and yet death is rarely a focused topic, appearing instead sporadically and disconnected across research. As a result there is no introduction to, overview of, or synthesis across studies on death and information. We therefore conducted an extensive literature search and reviewed nearly 300 scholarly publications at the intersection of death and information (and data) management. Covering seven topics in total, we review two groups of work directly engaging information management in relation to death (digital possessions, inheritance, and legacy; information behavior, needs, and practices around death), three engaging death and technology that require information and its management (death and the Internet, thanatosensitive design and technology‐augmented death practices, and the digital afterlife and digital immortality), and two reflecting the ethical and legal dimensions unique to death and information. We then integrate the collective findings to summarize the landscape of death‐related information research, outline remaining challenges for individuals, families, institutions, and society, and identify promising directions for future information science research.
“…Religion is an underexplored domain that is starting to see more AI integration. There are instances of using AI bots for praying (Öhman, Gorwa & Floridi, 2019), worship (Cheong, 2020) and funeral ceremonies (Gould et al, 2021). Thus, in a first descriptive step reported below, we compare the public's views on automation in the spiritual realm where it is less prevalent and arguably has higher ontological stakes against views on automation in domains where AI has been more commonplace.…”
To better understand what drives the public’s perception and acceptance of AI in different roles, we propose a study that looks at varying AI domains by occupational status and individual differences across ontological perceptions, automation anxiety, perceived status, and identity threat. As a first step, we conducted a representative survey of the US population (N = 1,005) that looked into the public's perceptions of AI replacement of high-status jobs. Results indicate that a majority of participants hold negative attitudes about AI replacement in all domains presented. However, participants were more open to AI replacement in lower-status roles such as journalist and hiring manager compared to higher-status roles of spiritual leader and trial judge. Contrary to our expectations, participants believed that trial judge was a slightly worse idea than AI spiritual advisor. This finding suggests that the associated machine heuristic of the judge role as being a more rational and objective occupation was not triggered in our sample. Our results also suggest that more vulnerable populations are more reluctant to accept AI in the majority of jobs. These findings are in line with previous public opinion surveys and demonstrate that individuals with lower levels of power and status are more likely to be reluctant to accept new technology and potentially perceive it as a threat. Our next step will be to include more occupations that can be potentially automated and look for explanatory mechanisms driving the public’s view of AI integration.
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