Risk assessment and management for interconnected critical infrastructure systems at the site and regional levels in California's Sacramento-San Joaquin Delta

Roe, Emery; Bea, Robert G.; Jonkman, Sebastiaan N.; Corn, H. Faucher De; Foster, Howard; Radke, John; Schulman, Paul R.; Storesund, Rune

doi:10.1504/ijcis.2016.075867

Cited by 4 publications

(3 citation statements)

References 17 publications

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“…Recent research suggests that "reliability increasingly is not a property of single organizations as researched in the past," as many organizations exist in "a world where infrastructures and supply chains are interconnected and networked together" (Schulman and Roe, 2014). The Center for Catastrophic Risk Management's ongoing study of Interdependent Critical Infrastructure Systems supports this assertion (Schulman and Roe, 2016;Roe et al, 2016). As interconnectedness increases, specifying organizational boundaries becomes more difficult.…”

Section: Interorganizational Reliabilitymentioning

confidence: 98%

“…Examining reliability requires addressing cross-organizational interfaces that provide and secure resources, including knowledge, subject to a range of governance arrangements. In other words, "control operators in each infrastructure have to depend upon other control operators in real time" (Schulman and Roe, 2016;Roe et al, 2016) such that reliability "resides" across a system of organizations. The great variety of services delivered by healthcare organizations complicates the task of building reliability interorganizationally.…”

Section: Interorganizational Reliabilitymentioning

confidence: 99%

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Caveats for high reliability in healthcare

Martelli

Rivard

Roberts

2018

JHOM

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Purpose Given the pace of industry change and the rapid diffusion of high reliability organization (HRO) approaches, lags and divergences have arisen between research and practice in healthcare. The purpose of this paper is to explore several of these theory-practice gaps and propose implications for research and practice. Design/methodology/approach Classic and cutting-edge HRO literature is applied to analyze two industry trends: delivery system integration, and the confluence of patient-as-consumer and patient-centered care. Findings Highly reliable integrated delivery systems will likely function very differently from classic HRO organizations. Both practitioners and researchers should address conditions such as how a system is bounded, how reliable the system should be and how interdependencies are handled. Additionally, systems should evaluate the added uncertainty and variability introduced by enhanced agency on the part of patients/families in decision making and in processes of care. Research limitations/implications Dramatic changes in the sociotechnical environment are influencing the coupling and interactivity of system elements in healthcare. Researchers must address the maintenance of reliability across organizations and the migration of decision-making power toward patients and families. Practical implications As healthcare systems integrate, managers attempting to apply HRO principles must recognize how these systems present new and different reliability-related challenges and opportunities. Originality/value This paper provides a starting point for the advancement of research and practice in high-reliability healthcare by providing an in-depth exploration of the implications of two major industry trends.

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Section: Interorganizational Reliabilitymentioning

confidence: 98%

Section: Interorganizational Reliabilitymentioning

confidence: 99%

Caveats for high reliability in healthcare

Martelli

Rivard

Roberts

2018

JHOM

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“…Infrastructures are alike in that they provide vital services, but differ because those services differ markedly. This note sketches another set of differences, similarities and mixed features when comparing emergency response to those large sociotechnical systems with control rooms for water and energy provision in California that we have studied (Roe & Schulman, ; Roe, Bea, Jonkman, Faucher de Corn, Foster, Radke, Schulman, & Storesund, forthcoming; Schulman & Roe, ). Since from a management perspective the differences rather than similarities are more striking, we spend a good deal of time on the former.…”

Section: Introductionmentioning

confidence: 99%

Comparing Emergency Response Infrastructure to Other Critical Infrastructures in the California Bay‐Delta of the United States: A Research Note on Inter‐Infrastructural Differences in Reliability Management

Roe

Schulman

2015

Contingencies & Crisis Mgmt

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This research note summarizes observed similarities, differences, and mixed similarities and differences between emergency responders in California's emergency response infrastructure and control room operators in some other critical infrastructures there. The dissimilarities are all the more striking given the many similarities.The chief difference, we speculate, lies in the conditions on and skills of control room operators to ensure the continuous and safe provision of the critical service in question, even during (especially during) turbulent times -what we have called 'high reliability management'. This management differs considerably from the active crisis management of many emergency responders, although both groups seek to manage 'reliably'.

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An interconnectivity framework for analyzing and demarcating real-time operations across critical infrastructures and over time

Roe,

Schulman

2023

Safety Science

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Risk assessment and management for interconnected critical infrastructure systems at the site and regional levels in California's Sacramento-San Joaquin Delta

Cited by 4 publications

References 17 publications

Caveats for high reliability in healthcare

Caveats for high reliability in healthcare

Comparing Emergency Response Infrastructure to Other Critical Infrastructures in the California Bay‐Delta of the United States: A Research Note on Inter‐Infrastructural Differences in Reliability Management

An interconnectivity framework for analyzing and demarcating real-time operations across critical infrastructures and over time

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