Rhetorische Ausgestaltung von Äußerungsreparaturen in der Arzt-Patient- Interaktion

Abstract

Doctor-patient communication is a condensed and solution-oriented interaction. Repairs of what is said and what isn‘t processed properly are especially in these - usually very short - interactions important to get to a common level of knowledge. This is not only crucial for the implementation of the common and targeted interaction, but also for a successful therapy following it. In addition, in some cases repairs are extremely delicate. In this article we will discuss which rhetorical devices the participants use for repair and how these repairs are processed. Not only rhetorical devices differ, but also processing of the repairs in individual interactions. Data are based on various corpora of medical communication with dyadic and triadic structure of general practitioners, internists, urologists and pediatricians from Germany and Korea.