Revolutionizing performance measures and criteria for the facilities management industry in the UAE
Mahmoud Mawed
Abstract:PurposeAmidst the complicated nature of the UAE’s facilities management (FM) industry, the need to recalibrate the existing performance measurement (PM) system measures and criteria has been resonating to ensure their ability to capture the FM industry trends and dynamics, thus enhancing organizational excellence. Therefore, this research aimed to propose a specific PM tool to the country’s FM industry to accurately assess performance and establish strategic enhancements.Design/methodology/approachThe study re… Show more
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