Crime can occur anywhere and at any time, including in the residential environment. This is no exception for the Bekasi city community. According to the Bekasi City Central Statistics Agency, there is an increase in crime of 12% in 2021 and an increase of 75% in 2022. On this basis, an effective government role is needed to protect the community from crime in their environment, so this research was carried out with the aim of finding out the role of government in overcoming crimes that occur in society. This research was conducted in RW 023 Teluk Pucung Village, North Bekasi District, Bekasi City, West Java using qualitative descriptive methods. The data collection technique used was purposive sampling with a total of 10 people and consisted of elements of the community, RW, and local security forces. The data that has been obtained will be analyzed using nVivo and content analysis. The conclusion from this research is that crimes across the RW 023 area vary greatly, from theft to sexual disclosures. Based on what residents and the local government (RT and RW) said, if a crime is discovered, it will be handled in the RT area. If the RT area still needs to be finished, then the handling will continue to the RW area. In handling this, people generally use family mediation techniques, although this only closes the way for litigation settlement if there is common ground in mediation.