2023
DOI: 10.22515/shirkah.v8i2.532
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Revisiting the Effect of Job Satisfaction and Organizational Culture on Employee Performance: The Mediating Role of Organizational Citizenship Behaviour

Abstract: Research on organizational citizenship behaviour is intriguing because it is often seen as an important asset to bring new perspectives and ideas to improve organizational performance and culture. However, the factors affecting OCB still need more empirical evidence. This study aimed to determine the effect of job satisfaction and organizational culture on employee performance with OCB as a moderating variable at P.T. Magnum Attack Indonesia. This study used a quantitative approach with a questionnaire survey … Show more

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Cited by 3 publications
(2 citation statements)
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“…Performance as a person's achievement in completing the work given to him [18]. Human resource performance is one of the most important factors impacting a company's rating, particularly in the extractive, rural, industrial, manufacturing, trade, and service sectors [19,20]. Every company must want to realize good performance as a company goal.…”
Section: Employee Performancementioning
confidence: 99%
“…Performance as a person's achievement in completing the work given to him [18]. Human resource performance is one of the most important factors impacting a company's rating, particularly in the extractive, rural, industrial, manufacturing, trade, and service sectors [19,20]. Every company must want to realize good performance as a company goal.…”
Section: Employee Performancementioning
confidence: 99%
“…Meanwhile, high organizational commitment will also have a positive and significant impact on OCB considering that the commitment of the organization will make it easier for workers to There are differences in research results found from empirical results related to the opinion above, such as the first gap in results from Setiani et al (2023) who found that job satisfaction has a positive but not significant effect on OCB in the manufacturing industrial sector, which shows that there are still many other predictors that is more dominant in influencing the OCB characteristics of employees in the manufacturing industry sector. The second discrepancy in results was also stated by Linda et al (2019) where perception organizational support has a negative but not significant effect on OCB, this is described as a field phenomenon that shows the existence of emulation between employees so that research results differ from previous theories.…”
Section: Introductionmentioning
confidence: 99%