“…That there is a tension between the creativity and artistry of food and business imperatives (Gillespie, 1994), that creativity is synonymous with routine ''temperamental tantrums'' (Rowley & Purcell, 2001, p.169) and even that the chef's status as artist condones unacceptable kitchen behaviours from harsh discipline (Johns & Menzel, 1999), aggression and violence (Murray-Gibbons & Gibbons, 2007) to a range of dissenting behaviours (Robinson, 2008) predominate in the literature. From an organisational management perspective the occupational culture of chefs, heavily imbued by the rhetoric of artistry and creativity, has been seen as an obstruction to organisational restructuring (Cameron, 2001) and the implementation of standardised practices such as Total Quality Management (TQM) (Ferrone, Teare, & Jones, 1995;Zetie, Sparrow, Woodfield, & Kilmartin, 1994) and healthy menu choices (Middleton, 2000;Reichler & Dalton, 1998).…”