Revisiting ERP systems: benefit realization

Hawking, Paul; Stein, Andrew; Foster, Susan

doi:10.1109/hicss.2004.1265554

Cited by 52 publications

(40 citation statements)

References 5 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The main characteristic of an ERP system is the integration of all important activities in the business process of the organization into a computer and data-base system which serves the organization"s needs in all business units and facilitates the sharing of information including communication between each business unit in an organization. ERP implementation solves the complex problem of maintaining the variety of the legacy system and also improves the business process efficiently in management operations [1]. Although an ERP system provides a lot of benefits, a high number of ERP implementation failures are still reported.…”

Section: Introductionmentioning

confidence: 99%

The Incompatibility of End-User Learning Styles and the Current ERP Training Approach

Chayakonvikom¹,

Fuangvut²,

Prinyapol³

2016

IJIET

View full text Add to dashboard Cite

Abstract-ERP education and training is the critical success factor in an ERP implementation project but the ineffectiveness of current ERP training is still reported. Ineffective ERP education and training lead to user resistance towards an ERP system which makes the organization unable to achieve the long term benefits of ERP implementation. The ERP system was developed based on a universal culture and applied equally to all situations without consideration of the differences between ERP design and the organization in reality, which may be problematic. Thereby, the aim of this article is to investigate whether the current ERP training approach accommodates the variety of end-user learning styles. To achieve this objective, a pilot study was conducted to measure the training outcomes of the current ERP training delivered to various groups with different end-user learning styles. In-depth interviews were conducted with 30 end-users who have experience in ERP training during the period of implementation phase in a Thai context. The pilot study result supported the assumption by showing the incompatibility of end-user learning styles and the current ERP training approach, which affects the ERP training outcome.

show abstract

Section: Introductionmentioning

confidence: 99%

The Incompatibility of End-User Learning Styles and the Current ERP Training Approach

Chayakonvikom¹,

Fuangvut²,

Prinyapol³

2016

IJIET

View full text Add to dashboard Cite

show abstract

“…A report by Computer Economics, Inc. states that 76 percent of manufacturers, 35 percent of insurance and health care companies, and 24 percent of federal government agencies already have ERP systems or are in the process of installing them (Hawking et al, 2004). SAP reports that the public sector and medium-to small-sized firms in the private sector remain growth sectors for the future.…”

Section: Introductionmentioning

confidence: 99%

What ERP systems can tell us about Sarbanes‐Oxley

Brown

Nasuti²

2005

Information Management &Amp; Computer Security

View full text Add to dashboard Cite

Purpose -To provide background for senior and middle management in information technology organizations who may be in the implementation phase of compliance for Sarbanes-Oxley (SOX). As the information technology (IT) organization looks forward to additional compliance or other IT control frameworks such as COBIT, the paper can help construct a roadmap. Other audiences include senior management, accountants, internal auditors, and academics who may wish to evaluate the impact of SOX on the information technology organization. Design/methodology/approach -SOX is surveyed to understand the four major compliance areas that must be supported in the IT organization. Recently published works are integrated into an evaluation of enterprise resource planning (ERP) research to identity several ongoing themes that point to practical advice for implementing SOX. The private sector of US business is saturated with ERP applications and provides a useful benchmark of what to expect with SOX compliance. The sections of this report include: SOX and IT governance; ERP systems: recurring themes; after the initial implementation of SOX; frameworks to support SOX compliance; IT governance and SOX: where we go from here; to best practice and competitive advantage; and conclusion. Findings -Competencies in several related core disciplines including project management, change management, and software integration should be the top priority for SOX implementation. Enterprise architecting and related areas such as security and outsourcing can be managed more effectively with the appropriate competencies.Research limitations/implications -The authors' observations are based on several research reports but are not exhaustive, and are not specific to a particular industry. Originality/value -The content is a very useful source of information for senior management, IT management, accountants, auditors, and academics to understand the impact of SOX on the IT organization and how to develop a roadmap to respond.

show abstract

“…1.2). 79 IT professionals (equating to a response rate 1 of 20.2%) have participated. See [136,137] for details about the survey.…”

Section: Process-aware Information Systemsmentioning

confidence: 99%

“…While some of them strictly focus on the quantification of tangible benefits [33,174,175], others consider intangible economic effects [79,114,144,154].…”

Section: Benefitsmentioning

confidence: 99%

See 1 more Smart Citation

Modeling and simulating causal dependencies on process-aware information systems from a cost perspective

Mutschler¹

View full text Add to dashboard Cite

Revisiting ERP systems: benefit realization

Cited by 52 publications

References 5 publications

The Incompatibility of End-User Learning Styles and the Current ERP Training Approach

The Incompatibility of End-User Learning Styles and the Current ERP Training Approach

What ERP systems can tell us about Sarbanes‐Oxley

Modeling and simulating causal dependencies on process-aware information systems from a cost perspective

Contact Info

Product

Resources

About