Abstract:RESUMO O cenário contemporâneo marcado pela explosão informacional torna-se imprescindível que os ambientes informacionais altamente distribuídos, como a Web, compartilhem e colaborem com dados e informações organizadas e estruturadas. Tal realidade tem desafiado profissionais de diversas áreas do conhecimento, sobretudo, os da área da Ciência da Informação a buscar soluções para o tratamento informacional de tais ambientes, a fim de garantir mecanismos para a busca e a recuperação de recursos informacionais e… Show more
“…There are two gaps that cannot be overlooked during the information acquisition stage: the information environment and information technology. The current information explosion and highly decentralized information environment (De Castro and Simionato, 2020) lead to the redundancy and disorder of information resources. While the internet has facilitated access to information, it has also become a place for misinformation to spread.…”
PurposeThe purpose of this study is to explore the information needs and behaviors of Chinese first-time mothers from the perspective of information journey theory.Design/methodology/approachThis study uses the popular coding language Python to write a program to extract 366 posts published by first-time mothers in the Babytree community of China's largest maternal and infant platform. Content analysis is used to analyze and encode the collected data.FindingsThis study summarizes the information needs of first-time mothers in China specifically, which includes six aspects of health, pregnancy care, postpartum parenting, socialization, self-actualization, and entertainment. Then, based on its hierarchical and stage characteristics, more flexible information needs matrix for Chinese first-time mothers has been developed to reflect their changing 15 types of information needs more fully. Finally, it constructs the information journey model of Chinese first-time mothers including five stages.Originality/valueThis is the first time that information journey theory has been applied to the research on information needs and behaviors of first-time mothers. The authors have also further expanded the information seeking and acquisition phases and found new gaps in the phases to further refine the information journey model. This study can help us better understand the online information needs and behaviors of Chinese first-time mothers and provide support for organizations and online health community managers to develop new information services or improve the quality of existing services.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0538.
“…There are two gaps that cannot be overlooked during the information acquisition stage: the information environment and information technology. The current information explosion and highly decentralized information environment (De Castro and Simionato, 2020) lead to the redundancy and disorder of information resources. While the internet has facilitated access to information, it has also become a place for misinformation to spread.…”
PurposeThe purpose of this study is to explore the information needs and behaviors of Chinese first-time mothers from the perspective of information journey theory.Design/methodology/approachThis study uses the popular coding language Python to write a program to extract 366 posts published by first-time mothers in the Babytree community of China's largest maternal and infant platform. Content analysis is used to analyze and encode the collected data.FindingsThis study summarizes the information needs of first-time mothers in China specifically, which includes six aspects of health, pregnancy care, postpartum parenting, socialization, self-actualization, and entertainment. Then, based on its hierarchical and stage characteristics, more flexible information needs matrix for Chinese first-time mothers has been developed to reflect their changing 15 types of information needs more fully. Finally, it constructs the information journey model of Chinese first-time mothers including five stages.Originality/valueThis is the first time that information journey theory has been applied to the research on information needs and behaviors of first-time mothers. The authors have also further expanded the information seeking and acquisition phases and found new gaps in the phases to further refine the information journey model. This study can help us better understand the online information needs and behaviors of Chinese first-time mothers and provide support for organizations and online health community managers to develop new information services or improve the quality of existing services.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0538.
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