Review on using physiology in quality of experience

Abstract

In the area of Quality of Experience (QoE), one challenge is to design test methodologies in order to evaluate the perceived quality of multimedia content delivered through technical systems. Traditionally, this evaluation is done using subjective opinion tests. However, sometimes it is difficult for observers to communicate the experienced quality through the given scale. Furthermore, those tests do not give insights into how the user is reacting on an internal physiological level. To overcome these issues, one approach is to use physiological measures, in order to derive a direct non-verbal response of the recipient. In this paper, we review studies that have been performed in the domain of QoE using physiological measures and we look into current activities in standardization bodies. We present challenges this research faces, and give an overview on what researchers should be aware of when they want to start working in this research area.

Questionnaire Measures and Physiological Correlates of Presence: A Systematic Review

“…There have been numerous attempts to use human physiological measures as indices for presence (e.g., Meehan et al, 2002;Arndt et al, 2016), and several different types of measures have been identified. These physiological indices can be coarsely divided into two families: brain-related and not brain-related.…”

A common framework for the evaluation of psychophysiological visual quality assessment

“…Although EEG currently appears to be the psychophysiological method that is most widely used in quality assessment, also other measurement methods such as near-infrared spectroscopy are studied and show promising results [24]. For more thorough reviews on this topic we refer the reader to [8,16,22]. In [42] the potential on how to use different assessment methods in the context of immersiveness as a part of QoE are discussed.…”

“…As a potential remedy for these flaws of psychophysical quality assessment and in order to shed light on the cognitive processes underlying quality formations, researchers recently started to study psychophysiological approaches to quality assessment [8,16,22]. These methods aim at bypassing or complementing overt responses of subjects by the measurement of physiological responses that are related to perceived quality.…”

Study of image quality using event‐related potentials and eye tracking measurement

“…The implicit methods usually record subject's brain activities or peripheral physiological activities during stimuli representation directly. The electroencephalography (EEG) is a kind of noninvasive technique to record electrical activities of the brain with a high temporal resolution . EEG measurement is even more advisable than subjective measurement, because it records a nonconscious quality evaluation processing in the brain.…”

“…The electroencephalography (EEG) is a kind of noninvasive technique to record electrical activities of the brain with a high temporal resolution. 18 EEG measurement is even more advisable than subjective measurement, because it records a nonconscious quality evaluation processing in the brain. The analysis of EEG data contains event-related potentials (ERPs) and frequency band power.…”