Review of the IT Integration Framework for a University’s Institutional Performance Setting in Zimbabwe

Abstract

The use of Information and Communication Technologies (ICTs) in the 21st century organizations have a great impact on efficient management of operations, improved decisionmaking capabilities, leveraging competitive advantage, and facilitation of seamless integration and communication with key stakeholders. E learning, which is premised on ICTs, has become a defacto standard mode of delivery in the face of the Covid 19 pandemic. The purpose of the qualitative study was to review the Information Technology framework for University Institutional performance and determine how technology was being integrated in the teaching/learning process in a university setting. It is envisaged to develop a technology roadmap for business administration of a university setting.