2015
DOI: 10.4258/hir.2015.21.3.152
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Review of Social and Organizational Issues in Health Information Technology

Abstract: ObjectivesThis paper reviews organizational and social issues (OSIs) in health information technology (HIT).MethodsA review and synthesis of the literature on OSIs in HIT was conducted.ResultsFive overarching themes with respect to OSIs in HIT were identified and discussed: scope and frameworks for defining OSIs in HIT, context matters, process immaturity and complexity, trade-offs will happen and need to be discussed openly, and means of studying OSIs in HIT.ConclusionsThere is a wide body of literature that … Show more

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Cited by 29 publications
(25 citation statements)
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“…Research needs to continue to explore the nature of connected health delivery so we can understand the complexity of it and how to best configure the equation of people, processes, and technology. The gap between ethical guidelines and practitioner perspectives we identified is consistent with literature that has described the need to look at HIT implementation from micro and macro perspectives, both pre and post implementation [47]. Ethical guidelines are for the most part focused on macro dimensions of telehealth usage, which makes sense as guidelines, particularly broad guidelines such as the World Medical Association or the American Medical Association, are intended to be used across multiple settings.…”
Section: Discussionsupporting
confidence: 68%
“…Research needs to continue to explore the nature of connected health delivery so we can understand the complexity of it and how to best configure the equation of people, processes, and technology. The gap between ethical guidelines and practitioner perspectives we identified is consistent with literature that has described the need to look at HIT implementation from micro and macro perspectives, both pre and post implementation [47]. Ethical guidelines are for the most part focused on macro dimensions of telehealth usage, which makes sense as guidelines, particularly broad guidelines such as the World Medical Association or the American Medical Association, are intended to be used across multiple settings.…”
Section: Discussionsupporting
confidence: 68%
“…In addition, they may cause new kinds of problems that will probably increase error potential (12)(13)(14), which will lead consequently to patient harm or increased cost (15).…”
Section: Introductionmentioning
confidence: 99%
“…Essas situações também são circunstanciais e geradoras de comportamentos, pois, pressionam os profissionais a desenvolverem atitudes em relação à tecnologia e, assim, influenciam a implantação de uma estratégia de informatização. A imaturidade e complexidade dos processos envolvidos durante uma experiência de informatização também acabam por gerar resistências por parte de seus usuários, potencializando assim o seu insucesso 27 .…”
Section: Resultsunclassified