2022
DOI: 10.1007/s10660-022-09630-z
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RETRACTED ARTICLE: Customer centric hybrid recommendation system for E-Commerce applications by integrating hybrid sentiment analysis

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Cited by 68 publications
(28 citation statements)
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“…In addition, it provides customers with personalised experiences. For example, it uses recommendation systems to track customer feedback on products to better understand customer needs and preferences (Karn et al, 2022). Although, several studies addressed different aspects of the integration of IoT with e-commerce, no study has tried to understand the acceptance of IoT by users in the context of e-commerce.…”
Section: Iot and E-commerce Studiesmentioning
confidence: 99%
“…In addition, it provides customers with personalised experiences. For example, it uses recommendation systems to track customer feedback on products to better understand customer needs and preferences (Karn et al, 2022). Although, several studies addressed different aspects of the integration of IoT with e-commerce, no study has tried to understand the acceptance of IoT by users in the context of e-commerce.…”
Section: Iot and E-commerce Studiesmentioning
confidence: 99%
“…With the development of e-commerce, people are becoming increasingly accustomed to booking hotels online when they travel [1,2] . In the whole process of booking a hotel online, the reviews of other historical users of the target hotel provide great reference value for potential users [3,4] . Most of the existing online hotel booking platforms use star reviews as the main source of user feedback information.…”
Section: Introductionmentioning
confidence: 99%
“…The data created by these interactions holds latent analytical value. Extracting and dissecting this unstructured data have immense potential, particularly in the domain of sentiment analysis (SA)-a critical tool in various fields, from financial forecasting to public opinion monitoring and crisis management [3][4][5]. The limitations of unimodal data in conveying nuanced emotions necessitate the exploration of multimodal data for clearer affective communication, which carries profound social utility and significance [6,7].…”
Section: Introductionmentioning
confidence: 99%