Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations

Romanelli, Mauro

doi:10.25019/mdke/5.4.06

Cited by 8 publications

(7 citation statements)

References 73 publications

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“…Technology may “drive and support the public sector management reforms” and its use helps public organizations to “rediscover a knowledge-based approach” that can strengthen their institutions ( 82 ). Innovations are determinants of good service provision of an institution ( 31 , 56 ), and can as well contribute to increased transparency and, consequently, to the reduction of fraud and corruption.…”

Section: Resultsmentioning

confidence: 99%

Strengthening national public health institutes: a systematic review on institution building in the public sector

Brugnara,

Jaramillo,

Olarte-Peña

et al. 2023

Front. Public Health

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IntroductionStrong and efficient institutions are vital to the development of well-functioning governments and strong societies. The term “institution building” encompasses the creation, support, development, and strengthening of organizations and institutions. Still, there is little aggregated evidence on “institution building” considering a wider system-thinking approach, best practices, or development cooperation specifically in the field of public health. In 2007, the International Association of National Public Health Institutes (IANPHI) created a guiding Framework that countries may use for developing National Public Health Institutes (NPHIs). This Framework is currently being revised.MethodsIn this context, we conducted a systematic review to facilitate this revision with recent evidence on institution building and its potential contribution to NPHI. We followed the PRISMA guidelines for systematic reviews, searching for relevant publications in seven scientific databases (Pubmed, VHL/LILACS, EconLit, Google Scholar, Web of Science, World Affairs Online, ECONBIZ) and four libraries (World Bank; European Health for All database of the World Health Organization European Region, WHO; Organization for Economic Cooperation and Development, OECD; and the African Union Common Repository). The search was carried out in October 2021. We used the “framework analysis” tool for systematically processing documents according to key themes.ResultsAs a result, we identified 3,015 records, of which we included 62 documents in the final review. This systematic review fills a major gap of aggregated information on institution building in the field of public health and National Public Health Institutes. It is to our knowledge the first systematic review of this kind. The overriding result is the identification and definition of six domains of institution building in the health sector: “governance,” “knowledge and innovation,” “inter-institutional cooperation,” “monitoring and control,” “participation,” and “sustainability and context-specific adaptability.”DiscussionOur results show that the described domains are highly relevant to the public health sector, and that managers and the scientific community recognize their importance. Still, they are often not applied consistently when creating or developing NPHIs. We conclude that organizations engaged in institution building of NPHIs, including IANPHI, may greatly benefit from state-of-the-art research on institution building as presented in this study.

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Section: Resultsmentioning

confidence: 99%

Strengthening national public health institutes: a systematic review on institution building in the public sector

Brugnara,

Jaramillo,

Olarte-Peña

et al. 2023

Front. Public Health

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“…Technology has been the driving force for many innovative changes in organizations. Technology is the driving force that supports change and reform, and innovation (Romanelli, 2017). However, if it is only related to technology, it will not create innovation, as it requires an organizational culture change and how organizational culture is developed to adapt to the introduction of new technologies.…”

Section: Discussionmentioning

confidence: 99%

“…Introducing technology to the public sectors helps these organizations make internal corrections to become knowledge-oriented organizations based on information technology (Romanelli, 2017). The introduction of technology in organizations opens doors in modernization by managing information and knowledge, making organizations implement disruptive innovations in their organizational culture (Shibambu and Ditsa, 2017).…”

Section: Discussionmentioning

confidence: 99%

Strategic Orientation and Human Resources Management in Public Sector Organizations in the Society 5.0 Era

Widjaja¹

2021

Proceedings of the 18th International Symposium on Management (INSYMA 2021)

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Strategic orientation is a principle that guides, directs, and influences organizational activities that produce behavior to ensure organizational survival, performance, and innovation. Public sector organizations in the society 5.0 era have the potential to face various changes, environmental uncertainties, and different tasks. Such conditions require a strategic emphasis that combines the Human Resource Management orientation and practices. It is recommended that public sector organizations in the society 5.0 era possess an analytical framework specific to their needs. The framework is developed from organizational orientations, practices, and innovations to assist public sector organizations' leaders in identifying the organization's strategic orientation and practices.

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“…Information technology helps information organizations obtain a vital source of information from the community, by using the technology to reshape their relationship with users and allow them active participation in collaborative decision-making processes and planning for information services (Romanelli, 2017).…”

Section: Research Problemmentioning

confidence: 99%

The effectiveness of using crowdsourcing for improving information services: an action research approach

Al-Aufi

Al-Harrasi

Al-Abri³

2021

LHT

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PurposeThe purpose of this study was to identify the status of using crowdsourcing to develop information services through the Twitter platform and to determine the factors affecting such usage.Design/methodology/approachA qualitative action research approach was employed to achieve the objectives of the study and to provide answers to the research questions. The effectiveness of using crowdsourcing technique for improving information services has been explored through five procedural stages: diagnostics, action planning, action taking, evaluation and determined learning. Three tools were used to collect data: open interviews, content analysis of the sampled accounts on Twitter and users' perceptions regarding information services.FindingsThe results of the study revealed that crowdsourcing was not used in the development of information services per se, but it has been used for other purposes. The results also revealed that several factors influenced the adoption of using crowdsourcing to develop information services, including factors related to the institutional trust in crowds' capabilities, the nature of service and type of the needed development, and finally, the platform used to conduct crowdsourcing. The results of the action research proved that using crowdsourcing to develop information services could be effective.Practical implicationsThe study suggests a model that can be used to test changes implemented in organizations, especially regarding adoption of crowdsourcing as a framework to achieve the objectives of the institution, particularly in the planning processes.Originality/valueThis research paper produces new knowledge through using a qualitative action research approach to understand the potential of social media in crowdsourcing. There have been no similar studies conducted in the region for the specified research design. The results add to the level of learning and raise awareness within the research community regarding the effectiveness of using crowdsourcing via social media platforms to improve the efficiency of information services.

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Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations

Cited by 8 publications

References 73 publications

Strengthening national public health institutes: a systematic review on institution building in the public sector

Strengthening national public health institutes: a systematic review on institution building in the public sector

Strategic Orientation and Human Resources Management in Public Sector Organizations in the Society 5.0 Era

The effectiveness of using crowdsourcing for improving information services: an action research approach

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