2017
DOI: 10.1080/09540121.2017.1308465
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Retention in HIV care depends on patients’ perceptions of the clinic experience

Abstract: Institutional barriers in HIV primary care settings can contribute substantially to disparities in retention in HIV treatment and HIV-related outcomes. This qualitative study compared the perceptions of clinic experiences of persons living with HIV (PLWH) in a Veterans Affairs HIV primary care clinic setting who were retained in care with the experiences of those who were not retained in care. Qualitative data from 25 in-depth interviews were analyzed to identify facilitators and barriers to retention in HIV c… Show more

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Cited by 9 publications
(7 citation statements)
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“…Nonetheless, those who were retained were the ones who did report use of hormones for gender-affirmation, which constitutes the first contact or the entrance to the healthcare system. Additionally, older TGW could have more confidence in the healthcare team and a better and more trustworthy patient-provider relationship, which contribute to improved retention [33]. Even though substance use has been identified as a factor that negatively affects retention among TGW [34], in our study, the use of alcohol and cocaine in the last year was not significantly associated with retention.…”
Section: Plos Onecontrasting
confidence: 58%
“…Nonetheless, those who were retained were the ones who did report use of hormones for gender-affirmation, which constitutes the first contact or the entrance to the healthcare system. Additionally, older TGW could have more confidence in the healthcare team and a better and more trustworthy patient-provider relationship, which contribute to improved retention [33]. Even though substance use has been identified as a factor that negatively affects retention among TGW [34], in our study, the use of alcohol and cocaine in the last year was not significantly associated with retention.…”
Section: Plos Onecontrasting
confidence: 58%
“…Other individual factors such as mental illness and perceived stigma [32,33] or aspects related to health care services and external environment [23,32] may also play a key role in retention in HIV care in Belgium. For example, a confident relationship with the HIV care provider and a facilitating health care structure, with features such as ease of reach by phone, ease of appointment taking, extended hours of consultation, automatic text messages or pre-consultation reminder phone calls and a positive waiting room experience, have frequently been reported as facilitators [12,[33][34][35][36].…”
Section: Discussionmentioning
confidence: 99%
“…The review did not, however, examine the role of gendered health considerations in satisfaction with care or the relative importance of different features of care by gender. This gendered lens is critical as perceptions of the clinic environment and care providers impact engagement with care among women living with HIV [ 9 ]. Meanwhile negative experiences, including experiencing or anticipating stigma and discrimination, are associated with poorer engagement in HIV care and adherence to ART [ 10 , 11 ].…”
Section: Introductionmentioning
confidence: 99%