2017
DOI: 10.15678/pm.2017.0301.10
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Retailers’ competitiveness on global markets

Abstract: Abstract:The aim of the chapter is to show that now retail trade is a global sector but because of its specificity new strategies are necessary if global retailers want to sustain their advantage. The concept of globalization is discussed and then referenced to the retail sector. The process of retail internationalization which resulted in the globalization of retail sector is analysed. It is assumed that the retailers were motivated by the goal of sustaining their competitive advantage. So some ideas of the m… Show more

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Cited by 4 publications
(4 citation statements)
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“…From the aspect of market share, M&S could be determining as not a market leader as comparing to Tesco market share [3]. They still facing stressful competition simultaneously.…”
Section: Literature Reviewmentioning
confidence: 99%
“…From the aspect of market share, M&S could be determining as not a market leader as comparing to Tesco market share [3]. They still facing stressful competition simultaneously.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Today, the business world revolves around customer-centric and paying substantial attention to customer satisfaction (Ali & Raza, 2017). Retail business was concentrated on significant customer satisfaction (Yeng & Yazdanifard, 2015;Smigielska & Oczkowska, 2017). Satisfied customers support organizations in many ways for further business (Kasiri et al, 2017).…”
Section: Customer Satisfaction (Cs)mentioning
confidence: 99%
“…These include enhancing efficiency, providing a higher level of service, and niche strategies. In addition, differentiation is probably one of the most fundamental means of obtaining a competitive advantage (Śmigielska and Oczkowska, 2017;Yrjölä et al, 2020). Differentiation may involve global long-term strategic goals that cover all activities.…”
Section: Introductionmentioning
confidence: 99%