Retail Design and the Experience Economy: Where Are We (Going)?

Petermans, Ann; Cleempoel, Koenraad Van

doi:10.18848/1833-1874/cgp/v03i01/37604

Cited by 13 publications

(10 citation statements)

References 19 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Although experimental or quasi‐experimental studies allow for greater control over independent and dependent variables, they represent unnatural environments and the findings generated from these studies often have limited applicability to the real world. Generally, designers find that this kind of experimental research lacks credibility and relevance and do not rely on their findings to guide the design process (Petermans & Cleempoel, ).…”

Section: Methodsmentioning

confidence: 99%

“…Oxenfeldt () argued that the store represented a combination of factual and emotional material, establishing the need for tangible and intangible elements to be evaluated together by employing a research methodology capable of capturing the multisensorial shopping experience. Recently, researchers have begun exploring perceptions by simulating three‐dimensional retail environments to capture its multisensorial or holistic nature, while other research is conducted in situ (Petermans & Cleempoel, ) and using protocol analysis (Carmel‐Gilfilen, ).…”

Section: Review Of Literaturementioning

confidence: 99%

“…“Retail Design is a fast emerging discipline in the field of interior design” (Petermans & Van Cleempoel, , p. 3) as retailers and manufacturers are on the lookout for strategies to differentiate them from competitors (Bäckström & Johansson, ; Petermans & Van Cleempoel, ). The physical retail environment has been attributed with having as much effect on consumer perception as the quality of products themselves, creating the need for retailers to understand what appeals emotionally to customers (Inman & Winer, ; Underhill, ).…”

Section: Limitations and Future Researchmentioning

confidence: 99%

See 2 more Smart Citations

Inside the Mind of the Millennial Shopper: Designing Retail Spaces for a New Generation

Calienes

Carmel-Gilfilen

Portillo

2016

Journal of Interior Design

View full text Add to dashboard Cite

Challenges facing retailing abound. Retailers and brands are struggling to find new ways to appeal to shoppers. Yet, research has shown that the store's physical design plays a crucial role in whether a shopper enters a store and engages with a brand. The latest generation of shoppers, the millennials, are a powerful cohort representing 75.4 million individuals in 2016 and accounting for $200 billion in annual consumer spending. Although this generation is well known for online shopping, research has shown that the majority (75%) of their retail dollars are still being spent in brick-and-mortar stores. This has generated awareness in viewing the retail store as a tool for brand-building, motivating brands to reevaluate their store designs. This exploratory study seeks to understand the elements of the retail environment that catch the attention of the millennial shopper and their response to them. The methodology employed photo elicitation for data collection using personal smartphones that allowed the millennial participants to combine photography with captions, creating an annotated image bank of retail environments. This image bank revealed tangible and intangible dimensions of the retail experience that offer insights into the mind of the millennial shopper. The identified themes have design implications for both education and practice that can inform the process of creating dynamic, engaging retail environments for this generation.

show abstract

Section: Methodsmentioning

confidence: 99%

Section: Review Of Literaturementioning

confidence: 99%

Section: Limitations and Future Researchmentioning

confidence: 99%

See 1 more Smart Citation

Inside the Mind of the Millennial Shopper: Designing Retail Spaces for a New Generation

Calienes

Carmel-Gilfilen

Portillo

2016

Journal of Interior Design

View full text Add to dashboard Cite

show abstract

“…The last decennium, authenticity also has become an important marketing strategy in diverse economic sectors such as (heritage) tourism, hospitality, leisure and retail. As competing in today's global market is becoming increasingly difficult since customers often perceive products and services as homogeneous, retailers try to be seen by customers as being original, trustworthy, or 'authentic' (Petermans and Van Cleempoel, 2009;Pine and Gilmore, 2007). Locating one's store in a historic building can be a way for retailers to render their store and/or product as being authentic (Plevoets et al, 2010).…”

Section: Authenticity Versus Disneyficationmentioning

confidence: 99%

Heritage, adaptive reuse and regeneration in retail design

Plevoets¹,

Cleempoel²

2016

Retail Design

View full text Add to dashboard Cite

“…Nowadays, retailers are looking for new ways of enhancing their customers' satisfaction and differentiating themselves from their competitors, as described in [17]. An important step towards building a reliable and long-term relation with their customers regards the analysis of rational and emotional aspects related to purchasing choices and decisions.…”

Section: Introductionmentioning

confidence: 99%

Assessment of Facial Expressions in Product Appreciation

Popa¹,

Rothkrantz²,

Wiggers³

et al. 2017

NNW

View full text Add to dashboard Cite

A method for identification of mechanical parameters of an asynchronous motor is presented in this paper. The identification method is based on the use of our knowledge of the system. This paper clarifies the method by using the example identifying of mechanical parameters of the three-phase squirrel-cage asynchronous motor.A model of mechanical subsystem of the motor is presented as well as results of simulation. The special neural network is used as an identification model and its adaptation is based on the gradient descent method.The parameters of mechanical subsystem are derived from the values of synaptic weights of the neural identification model after its adaptation. Deviation of identified mechanical parameters in the case of moment inertia was up to 0.03 % and in the case of load torque was 1.45 % of real values.

show abstract

Retail Design and the Experience Economy: Where Are We (Going)?

Cited by 13 publications

References 19 publications

Inside the Mind of the Millennial Shopper: Designing Retail Spaces for a New Generation

Inside the Mind of the Millennial Shopper: Designing Retail Spaces for a New Generation

Heritage, adaptive reuse and regeneration in retail design

Assessment of Facial Expressions in Product Appreciation

Contact Info

Product

Resources

About