Results of the 2015 National Certified Pharmacy Technician Workforce Survey

Desselle, Shane P.; Holmes, Erin R.

doi:10.2146/ajhp160666

Cited by 49 publications

(34 citation statements)

References 33 publications

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“…Technicians engaged in medication reconciliation have reported relief from repetitive dispensing tasks . Authors of recent workforce surveys suggest that technicians are responsive to assuming increased responsibility . Others note how increased interaction of technicians with other members of the health care team increases collegiality .…”

Section: Future Directionsmentioning

confidence: 99%

“…20 In a recent workforce survey, certified hospital and community technicians reported frequent involvement in traditional technician duties but less involvement in more advanced tasks (eg, verifying the work of other pharmacy technicians). 24 Incorporating pharmacy technicians into the medication use process in a supportive role is a clear focus of the ACCP position statement and related work from other organizations. 20,25 The American Society of Health-System Pharmacists (ASHP) assigned high priority to the role of pharmacy technicians as a significant focus area of the Pharmacy Practice Model Initiative, now the Practice Advancement Initiative.…”

Section: Pharmacy Techniciansmentioning

confidence: 99%

“…44,58 Authors of recent workforce surveys suggest that technicians are responsive to assuming increased responsibility. 24,44,96 Others note how increased interaction of technicians with other members of the health care team increases collegiality. 82 Trained, capable support personnel are part of the team contributing to patient care and should be recognized as such.…”

Section: Future Directionsmentioning

confidence: 99%

“…In a recent workforce survey, certified hospital and community technicians reported frequent involvement in traditional technician duties but less involvement in more advanced tasks (eg, verifying the work of other pharmacy technicians) . Incorporating pharmacy technicians into the medication use process in a supportive role is a clear focus of the ACCP position statement and related work from other organizations .…”

Section: Introductionmentioning

confidence: 99%

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Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Borchert

Phillips

Bastin

et al. 2018

J Am Coll Clin Pharm

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Changes to the U.S. health care landscape have increased the focus on the quality and use of alternative payment models, with a growing focus on value. As health care costs continue to rise, clinical pharmacists will increasingly engage in roles to expand the breadth and depth of clinical services in providing comprehensive medication management (CMM) to improve patient outcomes. The roles of pharmacy technicians and other support personnel must evolve to meet the needs created by this practice change and allow pharmacists to focus their services on activities that use their expertise to improve medication outcomes. Support personnel, including pharmacy technicians, should be identified to assist with clinical pharmacy tasks on the basis of their skills. To ensure competence, support personnel should be adequately trained and (if applicable) certified. Moreover, support personnel should be optimally incorporated into appropriate components of the clinical pharmacist's process of care to expand the reach and depth of clinical pharmacy services. When supervised by the pharmacist or others as defined in state practice acts, support personnel may be able to assist in the clinical pharmacist's provision of CMM. Finally, research should be conducted and disseminated on the utility and outcomes achieved using support personnel in the clinical pharmacist's process of care.

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Section: Future Directionsmentioning

confidence: 99%

Section: Pharmacy Techniciansmentioning

confidence: 99%

Section: Future Directionsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Borchert

Phillips

Bastin

et al. 2018

J Am Coll Clin Pharm

View full text Add to dashboard Cite

show abstract

“…That is including preparation of medications, repacking of drugs, filling the medications, monitoring of inventory control, pharmacy automation. [1][2][3] Besides, the pharmacy technicians can help the clinical pharmacy services through documentation of clinical activities, explore the laboratory test and receiving drug information inquiries. [3][4][5] All previous duties contribute the job satisfaction in the work to accomplish the goals.…”

Section: Introductionmentioning

confidence: 99%

Pharmacy Technician Job Satisfaction with Communication and Relationships Factors in Saudi Arabia

Alomi¹,

Bahadig²,

Alsubaie³

et al. 2019

PTB Reports

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Developing an appropriate staff mix for anticoagulation clinics: functional job analysis approach

et al. 2018

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Anticoagulation clinics (ACCs) are specialty clinics that manage patients with blood clotting problems. Since labor costs usually account for a substantial portion of a healthcare organization's budget, optimizing the number and types of staff required was often the focus, especially for ACCs, where labor-intensive staff-patient interactions occur. A significant portion of tasks performed by clinical pharmacists might be completed by clinical pharmacist technicians, which are lessexpensive resources. While nurse staffing models for a hospital inpatient unit are well established, these models are not readily applicable to staffing ACCs. Therefore, the objective of this paper is to develop a framework for determining the right staff mix of clinical pharmacists and clinical pharmacy technicians that increases the efficiency of care delivery process and improves the productivity of ACC staff. A framework is developed and applied to build a semi-automated fulltime equivalent (FTE) calculator and compare various staffing scenarios using a simulation model. The FTE calculator provides the right staff mix for a given staff utilization target. Data collected from the ACCs at VA Boston Healthcare System is used to illustrate the FTE calculator and the simulation model. The result of the simulation model can be used by ACC managers to easily determine the number of FTEs of clinical pharmacists and clinical pharmacy technicians required to reach the target utilization and the corresponding staffing cost.

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Results of the 2015 National Certified Pharmacy Technician Workforce Survey

Abstract: The results of the survey indicated that job satisfaction and commitment were moderate and that stress levels were somewhat high among CPhTs. There were a number of differences in work life attitudes across practice settings and by involvement in various job activities.

Cited by 49 publications

References 33 publications

Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Pharmacy Technician Job Satisfaction with Communication and Relationships Factors in Saudi Arabia

Developing an appropriate staff mix for anticoagulation clinics: functional job analysis approach

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