Results from deploying a participation incentive mechanism within the enterprise

Farzan, Rosta; DiMicco, Joan Morris; Millen, David R.; Dugan, Casey; Geyer, Werner; Brownholtz, Elizabeth A.

doi:10.1145/1357054.1357145

Cited by 201 publications

(121 citation statements)

References 11 publications

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“…Similar results have been reported by other authors proposing similar incentive mechanisms based on reputation status and social comparison. For example, (Farzan et al 2008) show 2 times increase of contributions in the Beehive system, using a reputation-based approach similar to Comtella. Others Harper et al 2007) show 5 times increase in the number of monthly movie ratings when shown the median of user contribution in a monthly newsletter.…”

Section: Explaining Why Certain Game-design Patterns Workmentioning

confidence: 99%

Motivating participation in social computing applications: a user modeling perspective

Vassileva

2012

User Model User-Adap Inter

177

111

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The explosive growth of Web-based social applications over the last 10 years has led people to engage in online communities for various purposes: to work, learn, play, share time and mementos with friends and family and engage in public action. Social Computing Applications (SCA) allow users to discuss various topics in online forums, share their thoughts in blogs, share photos, videos, bookmarks, and connect with friends through social networks. Yet, the design of successful social applications that attract and sustain active contribution by their users still remains more of an art than a science. My research over the last 10 years has been based on the hypothesis that it is possible to incorporate mechanisms and tools in the design of the social application that can motivate users to participate, and more generally, to change their behavior in a desirable way, which is beneficial for the community. Since different people are motivated by different things, it can be expected that personalizing the incentives and the way the rewards are presented to the individual, would be beneficial. Also since communities have different needs in different phases of their existence, it is necessary to model the changing needs of communities and adapt the incentive mechanisms accordingly, to attract the kind of contributions that are beneficial. Therefore User and Group (Community) Modeling is an important area in the design of incentive mechanisms. This paper presents an overview of different approaches to motivate users to participate. These approaches are based on various theories from the area of social psychology and behavioral economics and involve rewards mechanisms, reputation, open group user modeling, and social visualization. Future trends are outlined towards convergence with the areas of persuasive systems design, adaptive/personalized systems, and intelligent social learning environments.

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Section: Explaining Why Certain Game-design Patterns Workmentioning

confidence: 99%

Motivating participation in social computing applications: a user modeling perspective

Vassileva

2012

User Model User-Adap Inter

177

111

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“…Most of the studies in gamification embedded a combination of motivational factors: points, leaderboards, and levels [41], dual point systems and rating [6,37,38], leaderboards, ranking, unlocking information [47], progress, points, ranking, network [48], leaderboard, badges [49], challenge, progress bar, theme, rewards [44], badges, levels [50], points, levels, avatar [44]. The distinct effect of point scores on users' behavior and motivation is still vague, a gap we wish to narrow.…”

Section: Discussionmentioning

confidence: 99%

Tailoring a Points Scoring Mechanism for Crowd-Based Knowledge Pooling

Richter

Raban

Rafaeli

2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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“…People also considered applying gamification in enterprise contexts, within organizations to improve motivation and quality of tasks performed. Despite the large number of gamification projects and applications, evidence shows gamification to be only a partial success, with difficulties in sustaining the initial benefits accrued through gamification over a long time [6]- [8].…”

Section: Introductionmentioning

confidence: 99%

A Feasibility Study for Gamification in Transport Maintenance: Requirements to Implement Gamification in Heterogeneous Organizations

Shreenath

Kornevs

Raghothama

et al. 2015

2015 7th International Conference on Games and Virtual Worlds for Serious Applications (VS-Games)

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Abstract-Gamification has been successfully applied in many domains, but mostly for simple, isolated and operational tasks. The hope for gamification as a method to radically change and improve behavior, to provide incentives for sustained engagement has proven to be more difficult to get right. Applying gamification in large networked organizations with heterogeneous tasks remains a challenge. Applying gamification in such enterprise environments posits different requirements, and a match between these requirements and the institution needs to be investigated before venturing into the design and implementation of gamification. The current paper contributes a study where the authors investigate the feasibility of implementing gamification in Trafikverket, the Swedish transport administration. Through an investigation of the institutional arrangements around data collection, procurement processes and links to institutional structures, the study finds areas within Trafikverket where gamification could be successfully applied, and suggests gaps and methods to apply gamification in other areas.

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Results from deploying a participation incentive mechanism within the enterprise

Cited by 201 publications

References 11 publications

Motivating participation in social computing applications: a user modeling perspective

Motivating participation in social computing applications: a user modeling perspective

Tailoring a Points Scoring Mechanism for Crowd-Based Knowledge Pooling

A Feasibility Study for Gamification in Transport Maintenance: Requirements to Implement Gamification in Heterogeneous Organizations

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