Responsible Innovation in Digital Health

Iakovleva, Tatiana; Oftedal, Elin Merethe; Bessant, John

doi:10.4337/9781788975063

Cited by 14 publications

(12 citation statements)

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“…In such case, previous publications are used as references when we analyze cases. Moreover, detailed case description is available in the book, where each of the cases constitute a separate chapter [61].…”

Section: Methodsmentioning

confidence: 99%

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Changing Role of Users—Innovating Responsibly in Digital Health

2021

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Despite the recognition of the importance of stakeholder inclusion into decisions about new solutions offered to society, responsible innovation (RI) has stalled at the point of articulating a process of governance with a strongly normative loading, without clear practical guidelines toward implementation practices. The principles of RI direct us to involve the user early in the innovation process. However, it lacks direction of how to involve users and stakeholders into this process. In this article, we try to understand how to empower users to become a part of innovation process though empirical cases. Based on 11 cases of firms innovating in digital health and welfare services, we look on firm practices for user integration into their innovation process, as well as how the user’s behavior is changing due to new trends such as availability of information and digitalization of services. We try to explore this question through lenses of responsible innovation in the emerging field of digital healthcare. Our findings indicate that users are not a homogenous group—rather, their willingness to engage in innovative processes are distributed across a spectrum, ranging from informed to involved and, at extreme, to innovative user. Further, we identified signs of user and stakeholder inclusion in all our cases—albeit in different degrees. The most common group of inclusion is with involved users, and firms’ practices varying from sharing reciprocal information with users, to integration through focus groups, testing or collecting a more formative feedbacks from users. Although user inclusion into design space is perceived as important and beneficial for matching with market demands, it is also a time-consuming and costly process. We conclude with debating some policy impacts, pointing to the fact that inclusion is a resource-consuming process especially for small firms and that policy instruments have to be in place in order to secure true inclusion of users into the innovation process. Our article sheds light on RI practices, and we also suggest some avenues for future research to identify more precisely whom to include, when to include and at what stage of the innovation process.

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Section: Methodsmentioning

confidence: 99%

“…Summarizing, digitalization of healthcare services has led to a spectrum of patient behaviors, ranging from informed to involved and finally towards innovative users [61]. The informed patient is actively using sources of information to understand own circumstances.…”

Section: The Innovative Patientmentioning

confidence: 99%

Changing Role of Users—Innovating Responsibly in Digital Health

2021

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“…Responsible innovation recently became one of the cross-cutting themes in innovation and, more generally, management research [1][2][3]. New ways are sought to innovate, but at the same time maintain sustainable growth and be responsible towards stakeholders.…”

Section: Introductionmentioning

confidence: 99%

Improvisation as Responsible Innovation in Organizations

Gojny-Zbierowska

Zbierowski

2021

Sustainability

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Improvisation might be seen as a method of responsible innovation in organizations, due to its potential to be more responsive and enable bottom-up initiative. Considering that improvising involves the ability to pivot we argue that enhancing entrepreneurial orientation of existing firms means that their entrepreneurial behaviors can be also displayed in more responsible manner. The paper aims at investigating the influence of improvisation on entrepreneurial orientation (EO). While intuitively improvisation is closely connected to EO, surprisingly, there is very little theoretical and empirical evidence on that relation. The paper closes that gap by empirically investigating the role that improvisation plays in enhancing EO. Building on empirical evidence on the role of improvising in individual entrepreneurship, we use Hmieleski and Corbett’s framework of improvisation as a three-dimensional construct (creativity and bricolage, ability to function and excel under pressure and in stress-filled environments, and spontaneity and persistence) and entrepreneurial orientation as a three-dimensional construct (innovativeness, proactiveness, and risk taking) to investigate the impact of improvisation on individual components of EO. Using the data from 567 senior managers from medium and large organizations we find that improvisation has moderate effect on entrepreneurial orientation. Importantly, different dimensions of improvisation shape components of EO in different way: Creativity and bricolage have positive impact on innovativeness and proactiveness and ability to function and excel under stress has impact on propensity to take risk. The study has implications for the theory of responsible innovation by highlighting the potential of improvising to generate more responsive and stakeholder-involving and, in consequence, more responsible innovation.

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“…Users through innovation lenses[55] Type of patient Description Questions to be addressed The Informed Patient User is actively using sources of information to understand own circumstances.…”

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confidence: 99%

“…This case describes UK-based start up the main idea of which was to disseminate the specific knowledge previously available only to doctors to the general public through a series of short informational programs E Laerdal Medical AS This case is around Norwegian company founded in 1940 th and its transformation to achieve a major mission of saving lives. Company produces resuscitation equipment's and today managed to achieve its goal of saving over half a million lives per year F Blink case Blink is one of the innovative projects of the Norwegian company Lyse AS.Since this research represents data from an international research project, it is based on secondary description of cases provided by researchers involved in the project[55]. Although cases are varying with regard to organizations in focus (cases C, D, G, J and K are start-up companies, Cases A, H are platforms, case E and F are more established and bigger companies, case B is hospital, case I is university employee), they all are focusing on digital solutions in healthcare as well on the elements of the RI and in particular on user engagement in these projects.…”

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confidence: 99%