Responding to crisis: severe acute respiratory syndrome (SARS) and hotels in Singapore

Henderson, Joan C.; Ng, Alex Xun-Yi.

doi:10.1002/jtr.505

Cited by 196 publications

(161 citation statements)

References 14 publications

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“…Yet, while the relationship between disaster and tourism has received more attention recently, it is generally agreed that there remains a lack of comprehensive knowledge in this area (Carlsen & Liburd, 2008;Ritchie, 2004). Previous studies have mainly adopted a supply-side perspective (Rittichainuwat, 2013), exploring the response to a disaster by particular organizations, such as small tourism businesses (Cioccio & Michael, 2007), Destination Management Organization (Carlsen & Liburd, 2008;Ladkin, Fyall, Fletcher & Shipway, 2007) and hotels (Henderson & Ng, 2004), or developing tourism disaster management and recovery frameworks (e.g., Faulkner, 2001). …”

Section: Tourism and Disastersmentioning

confidence: 99%

Consuming post-disaster destinations: The case of Sichuan, China

Biran¹,

Wei²,

Li³

et al. 2014

Annals of Tourism Research

151

112

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Addressing the call for a better understanding of tourist behavior in relation to post-disaster destinations, this study explores the motivations and intentions of potential domestic tourists (from non-hit areas) to visit Sichuan, China in the aftermath of an earthquake. Drawing on dark tourism theories, this study offers a more comprehensive insight into the consumption of destinations recovering from a disaster, aiming to capture the impact of the changes to the destination's attributes on tourist behavior. The findings move beyond the common approach to tourism recovery which solely focuses on reviving the destination's traditional 'non-dark' products. In contrast, this study reveals the importance of newly formed dark attributes emerging from the disaster as another vehicle to destination recovery, reflected in the emergence of new tourist segments.

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Section: Tourism and Disastersmentioning

confidence: 99%

Consuming post-disaster destinations: The case of Sichuan, China

Biran¹,

Wei²,

Li³

et al. 2014

Annals of Tourism Research

151

112

View full text Add to dashboard Cite

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“…This needs to be emphasised when developing crisis management on destinations. Henderson and Ng (2004), emphasise the time management and the appropriate organisation for dealing with the crises. They propose that the precrisis stages need to address preparation issues where several systems, processes and personnel can be employed together at the least time and with the maximum effectiveness.…”

Section: Impacts Of Crises and Disasters On Small Island Tourism Econmentioning

confidence: 99%

Impacts of the Global Economic Crisis on Cyprus Tourism and Policy Responses

Boukas

Ziakas

2012

Journal of Tourism Research

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This study examines the impacts of the global economic crisis on Cyprus tourism and the pertinent policy responses. A qualitative approach was adopted by conducting eight semi-structured interviews with tourism authorities and suppliers/professionals. Findings indicated the main impacts of the crisis on Cypriot tourism: lack of competitiveness, decreased visitation/revenues, inadequate quality, and escalated pricing. Furthermore, findings identify three types of policy measures: (a) immediate response measures, (b) foreign investment in tourism, and (c) diversification of the tourism product and quality improvement. The study highlights the need for Cyprus to develop a comprehensive tourism planning framework. It is suggested that crisis plans of small island states should be developed upon a holistic framework that leverages their destination capitals.

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“…It is of paramount importance for crisis management that destination governments undertake research to analyze the effects of disastrous events on tourism. In particular, tourism has been proven to be sensitive to numerous impacts from internal and external environmental factors which might disrupt its operation (Henderson and Ng 2004).…”

Section: Resultsmentioning

confidence: 99%