Resources on the Stage: A Firm Level Analysis of the ICT Adoption in Turkey

Abstract

Standard-Nutzungsbedingungen:Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden.Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen.Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. The Institute for the Study of Labor (IZA) in Bonn is a local and virtual international research center and a place of communication between science, politics and business. IZA is an independent nonprofit organization supported by Deutsche Post Foundation. The center is associated with the University of Bonn and offers a stimulating research environment through its international network, workshops and conferences, data service, project support, research visits and doctoral program. IZA engages in (i) original and internationally competitive research in all fields of labor economics, (ii) development of policy concepts, and (iii) dissemination of research results and concepts to the interested public. Terms of use: Documents inIZA Discussion Papers often represent preliminary work and are circulated to encourage discussion. Citation of such a paper should account for its provisional character. A revised version may be available directly from the author. This study examines the impact of firm resources on ICT adoption by the Turkish business enterprises using firm level data. ICT adoption is measured at three levels: The first level is technology ownership. The second level is the presence of enterprise resource planning (ERP) and customer resource management (CRM), and the third level is the use of narrowband and broadband technologies. The effects of the three main features of each technology level, which are complementarity, specificity, and the complexity, are analyzed by using firm level data in Turkey. This study has three main conclusions. As for the complementarity, firm's resources play an important role in the adoption of technology while advancing from single technology to the multiple ones. Further, in the use of specific technologies such as ERP and CRM, firm resources generate differential effects between those technologies. Finally, the use of simple technologies does not require the same amount of firm resources as complex technologies. JEL Classification:D22, D24, O30, O47

Impact of information technology innovation on firm performance in Kenya

“…The significant results on the effect of entrepreneur innovativeness on the relationship between IT innovation and firm performance support the Five Stage Growth Model (Churchill & Lewis, 1983), which emphasizes innovation at each stage of firm development (Duane & Reilly, 2012). A manager's positive behavior coupled with experience has a significant impact on the firm's technology adoption (Wamuyu, 2015) and strengthens its confidence that IT will improve its business performance through increased market access and efficiency (Findik & Tansel, 2015). The results show that the choice to adopt technology is influenced by the entrepreneur's capability based on the relative advantage of IT innovation (Alyahya & Suhaimi, 2013).…”

“…Many researchers have developed models and theories to investigate the adoption of ICT at the firm level and to examine different aspects of ICT implementation (Chen & Kamal, 2016;Findik & Tansel, 2015;Haller & Siedschlag, 2014;Hartoyo & Daryanto, 2016). Some theoretical models focus only on external environmental factors, while others examine technological factors (Zahra, 2008(Zahra, , 2011.…”