Resonance testing: an industry approach for experiential concept evaluation

Liikkanen, Lassi A.; Reavey, Heather

doi:10.1504/ijpd.2015.071396

Cited by 3 publications

(2 citation statements)

References 47 publications

(49 reference statements)

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“…Following field and usability-testing stages, eight NZ participants were invited to attend a ‘resonance checking’ session to further explore user experience issues. Resonance checking or testing, is often employed during the concept design stage of development ( Liikkanen and Reavey, 2015 ), but at this point in our project, we were interested to know which aspects of the app resonated with the users, if any. Resonance checks were facilitated by two researchers with professional backgrounds in physiotherapy and psychology.…”

Section: Methodsmentioning

confidence: 99%

Design considerations for a multiple sclerosis fatigue mobile app MS Energize: A pragmatic iterative approach using usability testing and resonance checks

Kessel

Babbage

Kersten

et al. 2021

Internet Interventions

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Multiple sclerosis (MS) is a chronic neurological condition affecting around 2.2 million people worldwide. The illness includes a range of symptoms, with fatigue considered to be one of the most disabling. This paper describes how a pragmatic and iterative approach, supported by usability and resonance testing, was used to build a minimum viable product of MS Energize—or MS Energise in UK English regions. MS Energise is a mobile application focused on self-management of fatigue for people with MS. The iterative approach included various stages of testing, during which user feedback including comments about interface, navigation and content, was sought to inform incremental app development and continual improvement. Usability testing was conducted with 11 people with longstanding multiple sclerosis in New Zealand and the United Kingdom, and focused on particular sections of the app as well as the accessibility of the app to users with MS. Two participants contributed to further resonance testing post-release to ensure the app was perceived as relevant and useful to the user. The usability testing and resonance testing phases suggested that user experience of MS Energise was mostly positive. Participants provided a number of suggestions for improvements to aspects of content and design; some of which we implemented during our app development process. Findings will also contribute to future planning and design iteration to enhance the user experience. The next step is further improvement of MS Energise prior to a trial of its clinical and cost effectiveness.

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Section: Methodsmentioning

confidence: 99%

Design considerations for a multiple sclerosis fatigue mobile app MS Energize: A pragmatic iterative approach using usability testing and resonance checks

Kessel

Babbage

Kersten

et al. 2021

Internet Interventions

View full text Add to dashboard Cite

show abstract

“…They developed a taxonomy whose information can be leveraged throughout the entire system to guide an end user in the maze of complex tasks during evaluation and prototype interaction. Liikkanen & Reavey (2015) used ‘resonance testing’ to collect evaluation feedback and revise the design concept iteratively during its development. Another example is the work made by Yoon, Kim, & Kang (2020).…”

Section: Further Discussion and Implicationsmentioning

confidence: 99%

Fundamentals and issues of user experience in the process of designing consumer products

Berni¹,

Borgianni²,

Basso³

et al. 2023

Des. Sci.

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User experience (UX) application in the practice of engineering and product design is still limited. The present paper provides insights into research on UX design and recommendations for design practitioners by pointing out common criticalities. These outcomes are achieved through a literature review on how UX relates to design. First, issues in benefitting from UX understanding in design are identified with a specific focus on theoretical contributions. Second, experimental papers investigating UX and design are analysed in relation to previously identified issues. Although issues are present to some extent in all the contributions, the empirical studies dealing with UX in design are overall valid. The results highlight UX’s support in revealing design requirements, but its capability of steering design processes is arguable, as concrete guidelines for practitioners are not well described. Based on identified issues, the authors propose a checklist to make UX studies in design more reliable and their outcomes more comparable.

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Evaluating museum exhibits: Quantifying visitor experience and museum impact with user experience methodologies

King,

Smith,

Wilson

et al. 2024

Curator The Museum Journal

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Underpinned by the Model for Museum Exhibit User Experience (MEUX; King et al., Visitor Studies, 2023, 26, 59), this paper develops and presents an evaluation methodology for museum exhibits that utilizes existing methodologies from the user experience sector adapted for the museum and cultural heritage sectors. Two studies are presented: an in‐depth evaluation of the Meat the Future exhibition at Oxford University Museum of Natural History and then a comparative study between this exhibition and two other permanent exhibits at the museum. Quantitative and qualitative data provide a nuanced picture of each exhibit from the visitor perspective and showcase the benefits of the MEUX methods of evaluation. Results show how three different exhibits are constructed in different ways, providing different visitor experiences and outcomes. They are directly compared with identify statistical differences, but do not impose a judgment as to whether any exhibit is better than another. With detailed, nuanced and rigorous data capturing visitor experiences of engaging with exhibits, the MEUX evaluation methodology allows for more sophisticated, standardized and efficient evaluation practices within the sector, with results that directly support further development of exhibits and exhibitions.

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Resonance testing: an industry approach for experiential concept evaluation

Cited by 3 publications

References 47 publications

Design considerations for a multiple sclerosis fatigue mobile app MS Energize: A pragmatic iterative approach using usability testing and resonance checks

Design considerations for a multiple sclerosis fatigue mobile app MS Energize: A pragmatic iterative approach using usability testing and resonance checks

Fundamentals and issues of user experience in the process of designing consumer products

Evaluating museum exhibits: Quantifying visitor experience and museum impact with user experience methodologies

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