2012
DOI: 10.1177/1049732312468251
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Resilience as an Underexplored Outcome of Workplace Bullying

Abstract: The problem of workplace bullying appears to be especially common in the hospitality industry and in health, education, and social services. Bullying results in negative effects on the psychological and physical health and well-being of targets, bystanders, and those accused of bullying. I undertook a qualitative research project to investigate the experiences of 17 New Zealand social workers who identified themselves as having been targets of workplace bullying. All participants had experienced negative physi… Show more

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Cited by 62 publications
(43 citation statements)
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References 31 publications
(47 reference statements)
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“…They further commented that individuals with some history of lifetime low or moderate adversity are better adjusted with healthy well-being in recent adverse events than individuals with no history of adversity and high adversity. The concept concurs with the idea that resilience grows with successful process of coping in adversity and leads to a better psychological functioning and well-being (Scali et al, 2012;van Heugten, 2013). In the same way, resilience and successful coping in work stress are able to buffer against negative effects of stress and improve the working females' well-being.…”
Section: Resilience Coping Strategies and Work Stresssupporting
confidence: 70%
“…They further commented that individuals with some history of lifetime low or moderate adversity are better adjusted with healthy well-being in recent adverse events than individuals with no history of adversity and high adversity. The concept concurs with the idea that resilience grows with successful process of coping in adversity and leads to a better psychological functioning and well-being (Scali et al, 2012;van Heugten, 2013). In the same way, resilience and successful coping in work stress are able to buffer against negative effects of stress and improve the working females' well-being.…”
Section: Resilience Coping Strategies and Work Stresssupporting
confidence: 70%
“…Furthermore, the current study shows that mental health nurses develop resilience when exposed to violence in the workplace. Resilience as an outcome of workplace violence was also found by Van Heugten () among social workers, who reported positive meaning after experiencing workplace bullying. Studies have not examined mental health nurses' resilience, but rather focused on teamwork and its essential influence on the prevention of exhaustion, burnout, job satisfaction, willingness to stay in the nursing profession, and better quality of patient care in mental health hospitals (Bowers et al .…”
Section: Discussionsupporting
confidence: 58%
“…Workplace bullying is known to have severe negative effects on targets, witnesses and organisations. Targets and witnesses can experience stress, anxiety and poor physical and mental health [ 1 , 2 , 3 , 4 ], and these effects persist over time [ 5 ]. Targets risk being excluded from working life because of ill health, stigmatisation, victimisation or reputational damage [ 6 ].…”
Section: Introductionmentioning
confidence: 99%