Research Trends in Sustainable E-Payment Systems: A Study Using Topic Modeling Approach

Trivedi, Shrawan Kumar; Vishnu, Sriranga; Singh, Amrinder; Yadav, Mohit

doi:10.1109/tem.2023.3280216

Cited by 2 publications

(1 citation statement)

References 56 publications

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“…With covid-19 lockdown those who resisted the new financial technology were forced to use it resulting in a drastic increase in usage. According to Trivedi et al (2023) covid-19 had strong effect on consumer behavioral toward technology as a whole and financial technology in particular.…”

Section: Introductionmentioning

confidence: 99%

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2023

IJEFR

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As an act of risk management, most governments around the world started imposing curfews and lockdowns to contain the spread of covid-19. These restrictions led e-payment to become the main method of conducting financial transactions. It is well documented that the volume of e-payments transactions had risen dramatically during and after covid-19 lockdowns and Kuwait was no exception. This study aims to identify the sources of that increase in e-payment transactions. Using the data of a questionnaire that was distributed to 170 participants, results showed that covid-19 resulted in an increase of 136% in e-payment in Kuwait. Using ordinary least square regression (OLS) method, results revealed that the age of the consumer had a statistically significant direct effect on the increase in volume while the consumer income had a statistically significant inverse relation with the increase in e-payment transactions volume. On the other hand, factors such as consumer gender, education, and information technology (IT) literacy showed no statistically significant effect on the increase in e-payments volume.

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Section: Introductionmentioning

confidence: 99%