Research through Design: Qualitative Analysis to Evaluate the Usability

Costa, António Pedro; Sousa, Francislê Neri de; Moreira, António Carrizo; Souza, Dayse Neri de

doi:10.1007/978-3-319-43271-7_1

Cited by 12 publications

(8 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Voorberg et al , 2015) to accumulate a cohesive body of knowledge (Krippendorf, 2004). Furthermore, the software NVivo was used to ensure a more rigorous and trustworthy process of data analysis (Costa et al , 2017).…”

Section: Methodsmentioning

confidence: 99%

Coproduction and cocreation in public care services: a systematic review

Lopes

Alves

2020

IJPSM

View full text Add to dashboard Cite

PurposeTo analyze and discuss the research on the public healthcare services (PHCS) through the lenses of coproduction/creation by systematizing the antecedents, the process enablers and the outcomes of coproduction/creation in terms of organizational and individual/patients factors.Design/methodology/approachA systematic review was performed based on 46 papers found in ISI Web of Science and Scopus databases following the Prisma Protocol for the search.FindingsThe results show that antecedents of coproduction/creation are connected to organizational/institutional capabilities (e.g. codesign of services or trust development) or patient/individual factors (e.g. physical and mental capabilities). The process of coproduction/creation relates with enablers, such as interactive and dynamic relationships between public care service providers and users. Finally, outcomes have diverse nature, namely quality of life, compliance, behavioral intentions, among others.Research limitations/implicationsThis study addresses the overlooked topic of coproduction/creation of value within PHCS. It contributes to public healthcare services literature wherein concepts of coproduction and cocreation of value are still on debate. It contributes to the transformative service research (TSR) by underlining that healthcare factors, processes and approaches may have a positive or negative (value codestructing) influence on the well-being. It yields crucial implications for PHCS.Originality/valueIt is the first attempt to systematize scientific knowledge on this topic, therefore conferring some novelty potential.

show abstract

Section: Methodsmentioning

confidence: 99%

Coproduction and cocreation in public care services: a systematic review

Lopes

Alves

2020

IJPSM

View full text Add to dashboard Cite

show abstract

“…Three rounds were held: the first round consisted of a face-to-face interview with each of the 10 experts in order to obtain suggestions on questions to be put on the questionnaire; the suggestions received were integrated into the webQDA qualitative research software in order to organise, structure, compare and homogenise the proposals [23][24][25][26][27][28][29].…”

Section: Delphi Methods Roundsmentioning

confidence: 99%

The 4 C’s Tourism Destination Competitiveness Matrix the Construction of the Matrix Through the Delphi Panel

Ribeiro

Machado

Henriques

2020

Advances in Tourism, Technology and Systems

View full text Add to dashboard Cite

The creation of the "4 C's Tourism Destination Competitiveness Matrix" aimed to consolidate and organise questions about the area or areas in which tourist destinations should focus their attention, from the point of view of competitiveness analysis. To consolidate this new model, or matrix, 4 phases were completed: preliminary, preparation, test and evaluation. In the preliminary phase, a literature review was carried out on the main theoretical models for TDC analysis. In the preparation phase, the Delphi method was used, inviting experts in the field of economics and tourism to contribute with their experiences in the construction of the survey instrument; in the test phase, the questionnaire was validated through the Content Validity Coefficient or CVC; in the evaluation phase, a non-probabilistic approach was used, i.e., a convenience sample to obtain answers from tourists, residents and destination managers. This article presents the development of the referred matrix preparation phase using the Delphi method. Based on properly structured surveys, the new matrix allows for the information collected to be divided into 4 sets or dimensions: capacity, competence, communication and creativity. It is considered that the use of the Delphi panel was one of the fundamental steps for the successful creation of the "4 Cs Tourism Destination Competitiveness Matrix". This new instrument is intended as an agile and less complex approach in the analysis of tourism destination competitiveness.

show abstract

“…The study utilised online product reviews to conduct quantitative and qualitative analysis and came up with key themes that seemed to affect user experiences with these devices such as usability, trust, motivation and wearability. Several studies such as Costa (2017), Braun and Clark (2019) and Byrne (2022) explain the motivation, framework and interpretations of qualitative thematic analysis for the study non-measurable aspects of user experience in design research. Costa (2017) conducted a usability study for qualitative data analysis software webQDA version 2.0 through content analysis.…”

Section: Literature Reviewmentioning

confidence: 99%

Unveiling key user experience issues to facilitate user-centred design of inertial motion capture systems

Tripathi,

Arora,

Chakrabarti

2024

Proc. Des. Soc.

View full text Add to dashboard Cite

Inertial motion capture has garnered considerable attention within the manufacturing industry for ergonomic assessments due to high reliability and fewer constraints compared to alternative posture tracking direct measurement tools. However, these wearable systems, while ensuring reliability and precision in the results, also introduce a degree of invasiveness. Hence, user experience becomes an important aspect for design and development of such systems. This paper reveals major user experience issues resulting from an experimental study for promoting user-centred design of wearable systems.

show abstract

Research through Design: Qualitative Analysis to Evaluate the Usability

Cited by 12 publications

References 10 publications

Coproduction and cocreation in public care services: a systematic review

Coproduction and cocreation in public care services: a systematic review

The 4 C’s Tourism Destination Competitiveness Matrix the Construction of the Matrix Through the Delphi Panel

Unveiling key user experience issues to facilitate user-centred design of inertial motion capture systems

Contact Info

Product

Resources

About