Research on trust: a bibliography and brief bibliometric analysis of the special issue submissions

Abstract

PurposeThe primary purpose of this bibliography is to provide a compilation of trust‐related articles from the disparate fields in which trust has been explored (from psychology to sociology and information systems to marketing. Years in its compilation and (still incomplete), it provides a listing that is not easily obtained even with the search capability of the internet and electronic library catalogues. Its secondary purpose is to highlight which articles are used most by marketing‐related trust researchers both in general and within the submissions to the special issue.Design/methodology/approachThe bibliography was compiled via search and analysis of databases, reference lists, bibliographies, internet searches, library catalogues, university web pages, researchers' curricula vitae (inter alia) for conference papers, journal articles, and books that use trust as a key concept within the work.FindingsThe paper finds that there is a plethora of material on trust, but spread across several thousand sources. No single comprehensive collection exists and the need for such a compilation is of value to researchers.Research limitations/implicationsThe paper is an invaluable source of references on trust from across a wide range of academic disciplines.Originality/valueThe main contribution of the paper is the cross‐disciplinary nature of the compilation of reference materials.

Trusting organizations: The institutionalization of trust in interorganizational relationships

“…Bachmann et al, 2001, Bijlsma-Frankema & Costa, 2005, 2007. At the same time, relying exclusively on Lukes's conceptualization would leave our analysis of trust and power truncated.…”

“…More importantly to the highly prolific research on long-term interfirm cooperation such as joint ventures, the effects of trust on economic performance are still far from clear (Dirks & Ferrin, 2001). Accordingly, trust has become one of the most frequently cited concepts in studies of cooperative interorganizational relationships (Grandori & Soda, 1995;Rao & Schmidt, 1998;Arnott, 2007;Zaheer & Harris, 2006). Yet it is only relatively recently that interorganizational trust has come to be acknowledged as a distinct construct, with previous research focusing on trust in isolated dyads without due consideration of its organizational context (Currall & Inkpen, 2002;Ferrin et al, 2006; but see e.g.…”

Caracterização da Evolução dos Estudos Bibliométricos em Business, Management and Accounting da Base de Dados Scopus

“…Inicialmente, foi usado em diferentes disciplinas na ciência e nas ciências humanas (PRICE, 1976;WHITE, MCCAIN, 1989;WIBERLEY, 2003). Na sequência, foi aplicado nas disciplinas de ciências sociais (GLANZEL, 1996), como negócios internacionais (FETSCHERIN, VOSS, GUGLER, 2010), gestão internacional (ACEDO, CASILLAS, 2005), marketing (ARNOTT, 2007), publicidade (KIM, MCMILLAN, 2008) e comunicações (PASADEOS, RENFRO, HANILY, 1999).…”

An Exploratory Study on the Level of Trust Towards Online Retailers Among Consumers in the United Kingdom and Malaysia

“…A search on the ISI Web of Knowledge (http://portal.isiknowledge.com/) for the term trust showed articles predominantly from three subject categories -Business, Management and Economics which account for 32 percent. Studies on trust has spanned across disciplines in disparate areas from psychology to sociology and from information systems to marketing (Arnott 2007(Arnott , 1203(Arnott -1240. Some of the definitions of trust have included "...the willingness to depend on an exchanging partner with confidence..." (Moorman et al 1993, 81-101) and as the basis for commitment for a long term relationship between buyer and seller (Ganesan, S. 1994, 1-19;Morgan & Hunt 1994, 20-38).…”