Abstract:Due to the quick improvement of telecommunication industry, the service suppliers are slanted more towards development of the subscriber base. To address the issue of making due in the focused condition, the maintenance of existing customers has turned into an enormous test. In the review done in the Telecom business, it is expressed that the cost of obtaining another customer is significantly more that holding the current one. This paper studies about the effect of new telecom services and offers for retentio… Show more
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