Research on Hotel Practice Satisfaction and Retention Intention of Undergraduates Majoring in Tourism Management

Abstract

This study investigates the two-term hotel trainees in five universities (three public universities and two private universities) in Jilin Province. It objectively illustrates the impact of hotel practice satisfaction on their retention intention. The results show that training opportunities, working conditions, development space and attention are positively correlated with hotel practice satisfaction of undergraduates majoring in tourism management. There is a high negative correlation between psychological expectation and practice satisfaction of undergraduates majoring in tourism management. Practice satisfaction not only directly affects the intention to stay hotels, but also plays an intermediary role in the influence of training opportunities, working conditions, development space, degree of attention and psychological expectations on the intention to stay. Finally, this study puts forward different countermeasures and suggestions from three perspectives of hotel, universities and students.