Research on development of China E-hailing industry

Abstract

E-hailing cars have become an important innovation in transportation operations. The E-hailing originated in the US and has developed rapidly around the world. As a laggard, China has experienced remarkable progress in exploring development period, rapid expansion period and adjustment period. The main reason is that China has a large user base, a sufficient labor force, a good network innovation environment, and a relatively relaxed regulatory environment. The new policy formulated by the Chinese government has caused a relatively large constraint on the Ehailing industry. Whether the E-hailing platform can maintain neutrality business and whether it can safeguarding consumer rights while developing the economy is an important challenge.

Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA

“…Additionally, the emergence and diffusion of e-hailing services has stimulated the development of the transportation service industry in China and the establishment of companies that provide e-hailing services. Products and services related to e-hailing in China have undergone a period of exploration and development, rapid expansion, and adjustment in the last decade and have gradually become a necessity in the daily lives of the Chinese masses [10]. The large user base, abundant labor force, favorable online innovation environment, and continuously increasing consumer demand in the Chinese market have enabled China's e-hailing market to grow rapidly and even compensate for the shortcomings of the existing public transportation system [10,11].…”

“…Products and services related to e-hailing in China have undergone a period of exploration and development, rapid expansion, and adjustment in the last decade and have gradually become a necessity in the daily lives of the Chinese masses [10]. The large user base, abundant labor force, favorable online innovation environment, and continuously increasing consumer demand in the Chinese market have enabled China's e-hailing market to grow rapidly and even compensate for the shortcomings of the existing public transportation system [10,11]. According to the Statistical Report on the Development of the Internet in China [12], there are approximately 350 million registered users of major e-hailing service software and applications in most cities in China.…”

“…However, there is a paucity of research on Chinese users' use of mobile payment services specifically in the context of e-hailing. Existing studies have primarily focused on user groups, market dynamics, and policy considerations related to e-hailing services, overlooking user perceptions and acceptance of mobile payments for e-hailing [10,[13][14][15]. Prior studies on e-hailing services in China have mainly focused on the perspectives of e-hailing drivers, the transportation industry, and the taxi industry, but have overlooked the viewpoints of e-hailing users [11,13,15,16].…”

Experience with Travel Mobile Apps and Travel Intentions—The Case of University Students in China

“…A review of previous literature on travel apps or e-hailing apps revealed that most studies assessed consumers' experiences using a theoretical framework, such as the technology acceptance model and theories of information system adoption [10,11]. In addition, many studies were descriptive in nature or focused on general consumers rather than travelers [12]. Studies incorporating two or more theoretical perspectives and examining travelers' experience are lacking.…”